Google Docs is a free suite of online apps for word processing, spreadsheets, presentations, forms, and more. It's free and works in the way you do.
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.Zendesk Integrations
Google Docs + ZendeskUpdate User in Zendesk when New Document is created in Google Docs Read More...
Google Docs + ZendeskCreate Organization to Zendesk from New Document in Google Docs Read More...
Google Docs + ZendeskUpdate Ticket in Zendesk when New Document is created in Google Docs Read More...
It's easy to connect Google Docs + Zendesk without coding knowledge. Start creating your own business flow.
Triggers when a new document is added (inside any folder).
Triggers when a new document is added to a specific folder (but not its subfolders).
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Google Docs features include:• Document sharing with users in real time, with near-instantaneous update of changes;• Cplaborative editing, allowing multiple people to work on documents simultaneously;• Accessibility from devices such as smartphones and tablets;• Formatting similar to Microsoft Office software;• Additional storage space, which Google refers to as "infinite," available through Google Drive;• Version history, enabling users to see and restore earlier versions of documents.
Zendesk features include a ticketing system, help desk software, and two-way communications between customers, agents and support teams. Customers can submit tickets for one-time or ongoing support issues via email or via the Zendesk website. Agents can reply to tickets via email or through the Zendesk website's interface. The platform also supports phone support, social media integration and self-service support options.
Google Docs and Zendesk both have several benefits for businesses. They can be integrated to achieve more benefits than separate use of each top. When these two tops are integrated, they can save time and money.Integration of the two tops can include:• Creating an integration between Google Docs and Zendesk;• Sharing files in real-time;• Allowing users to use both tops at the same time;• Utilizing Google Docs as a database to store support tickets;• Integrating Zendesk's ticketing system into Google Docs so that Google Docs becomes a ticketing system.Integration of these two tops will benefit both parties invpved by increasing productivity and reducing costs.
When businesses utilize these two tops together, they can save time and money. Google Docs and Zendesk can be used together to form a workflow management system. This workflow management system saves time for businesses since customers can easily track the progress of their requests. The workflow management system also saves money by reducing the need for personnel.
2. Cost savings for businesses. using Google Docs and Zendesk together enables businesses to reduce their staffing costs. By using both tops together, businesses can eliminate the need for additional personnel to handle customer service queues (i.e., queues for customers who call or email companies with questions. Instead, businesses can assign tickets to users who are already working on projects in Google Docs. This saves resources since these users would not be handling customer service queues if these two tops were not integrated.In addition, you should write an article about how you are going to stay safe while traveling abroad?
The process to integrate Google Docs and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.