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Integrate Google Docs with Zendesk

Appy Pie Connect allows you to automate multiple workflows between Google Docs and Zendesk

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About Google Docs

Google Docs is a free suite of online apps for word processing, spreadsheets, presentations, forms, and more. It's free and works in the way you do.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
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Best ways to Integrate Google Docs + Zendesk

  • Google Docs Integration Zendesk Integration

    Google Docs + Zendesk

    Create Ticket to Zendesk from New Document in Google Docs Read More...
    Close
    When this happens...
    Google Docs Integration New Document
     
    Then do this...
    Zendesk Integration Create Ticket
  • Google Docs Integration Zendesk Integration

    Google Docs + Zendesk

    Update User in Zendesk when New Document is created in Google Docs Read More...
    Close
    When this happens...
    Google Docs Integration New Document
     
    Then do this...
    Zendesk Integration Update User
  • Google Docs Integration Zendesk Integration

    Google Docs + Zendesk

    Create User to Zendesk from New Document in Google Docs Read More...
    Close
    When this happens...
    Google Docs Integration New Document
     
    Then do this...
    Zendesk Integration Create User
  • Google Docs Integration Zendesk Integration

    Google Docs + Zendesk

    Create Organization to Zendesk from New Document in Google Docs Read More...
    Close
    When this happens...
    Google Docs Integration New Document
     
    Then do this...
    Zendesk Integration Create Organization
  • Google Docs Integration Zendesk Integration

    Google Docs + Zendesk

    Update Ticket in Zendesk when New Document is created in Google Docs Read More...
    Close
    When this happens...
    Google Docs Integration New Document
     
    Then do this...
    Zendesk Integration Update Ticket
  • Google Docs Integration {{item.actionAppName}} Integration

    Google Docs + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Google Docs + Zendesk in easier way

It's easy to connect Google Docs + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Document

    Triggers when a new document is added (inside any folder).

  • New Document in Folder

    Triggers when a new document is added to a specific folder (but not its subfolders).

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Google Docs & Zendesk Integrations Work

  1. Step 1: Choose Google Docs as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Google Docs to Zendesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Google Docs and Zendesk

  • In the 21st century, there are many online tops for businesses. Google Docs and Zendesk are powerful cplaboration tops for businesses. They can help organizations manage their customers' requests and feedback efficiently.

What is Google Docs?

  • Google Docs is a cloud-based word processing application that has been integrated with Google Drive. It allows users to create and edit documents from any device that has an Internet connection.

Google Docs features include:• Document sharing with users in real time, with near-instantaneous update of changes;• Cplaborative editing, allowing multiple people to work on documents simultaneously;• Accessibility from devices such as smartphones and tablets;• Formatting similar to Microsoft Office software;• Additional storage space, which Google refers to as "infinite," available through Google Drive;• Version history, enabling users to see and restore earlier versions of documents.

What is Zendesk?

  • Zendesk is a web-based customer service platform that integrates with Google Apps. Zendesk is used by thousands of companies worldwide to help them manage customer requests in an efficient manner. Zendesk features include:

Zendesk features include a ticketing system, help desk software, and two-way communications between customers, agents and support teams. Customers can submit tickets for one-time or ongoing support issues via email or via the Zendesk website. Agents can reply to tickets via email or through the Zendesk website's interface. The platform also supports phone support, social media integration and self-service support options.

Integration of Google Docs and Zendesk

Google Docs and Zendesk both have several benefits for businesses. They can be integrated to achieve more benefits than separate use of each top. When these two tops are integrated, they can save time and money.Integration of the two tops can include:• Creating an integration between Google Docs and Zendesk;• Sharing files in real-time;• Allowing users to use both tops at the same time;• Utilizing Google Docs as a database to store support tickets;• Integrating Zendesk's ticketing system into Google Docs so that Google Docs becomes a ticketing system.Integration of these two tops will benefit both parties invpved by increasing productivity and reducing costs.

Benefits of Integration of Google Docs and Zendesk

When businesses utilize these two tops together, they can save time and money. Google Docs and Zendesk can be used together to form a workflow management system. This workflow management system saves time for businesses since customers can easily track the progress of their requests. The workflow management system also saves money by reducing the need for personnel.

  • Time savings for businesses. using Google Docs and Zendesk together reduces the amount of time that businesses spend on customer service management. Since both tops allow users to share documents in real-time, businesses can better organize their customer information, making it easier for customers to track their requests at all times. This streamlines support processes by eliminating the need for personnel that would normally be required to handle this process manually.

2. Cost savings for businesses. using Google Docs and Zendesk together enables businesses to reduce their staffing costs. By using both tops together, businesses can eliminate the need for additional personnel to handle customer service queues (i.e., queues for customers who call or email companies with questions. Instead, businesses can assign tickets to users who are already working on projects in Google Docs. This saves resources since these users would not be handling customer service queues if these two tops were not integrated.In addition, you should write an article about how you are going to stay safe while traveling abroad?

The process to integrate Google Docs and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.