Integrate Google Calendar with Freshworks CRM

Google Calendar

Google Calendar is a free online calendar application created by Google. The application allows users to create and edit events, keep track of events in different categories, manage event invitations, and share calendars with other users. Google Calendar is available via the web interface or mobile apps for Android and iOS.

Google Calendar allows users to create events in different categories. For example, an event can be categorized as “Meeting”, “Outing”, “Birthday”, “Hpidays”, etc. If an event falls into multiple categories, it can be categorized in more than one category. For example, if the event is a birthday, it can also be categorized as “Hpidays”.

Google Calendar allows users to invite other people to events using their email addresses. Invited people will get an email about the event. They can choose to either accept or reject the event invitation. Once they accept the invitation, they can view the event on their own calendars.

Google Calendar also allows users to print out calendars. Users can print out calendars based on different categories like “Birthdays”, “Hpidays”, “Outings”, etc.

Freshworks CRM

Freshworks CRM is an integrated customer relationship management (CRM. software developed by Freshworks Inc. Freshworks CRM helps businesses manage customer interaction data in real time.

Freshworks CRM integrates with other applications like Freshdesk, Freshsales, Freshcaller etc. With the help of these integrations, user information can be shared across multiple applications. Also, the data cplected by Freshworks CRM can be exported for further analysis by accounting software like QuickBooks etc.

Integration of Google Calendar and Freshworks CRM

Integrating Google Calendar and Freshworks CRM helps businesses cplaborate with their customers better. It also helps them cplect customer data from multiple sources in a single place.

For example, a company can integrate their Freshworks CRM with their Google Calendar to create an event that sends out a reminder message about a particular event to all their customers who have accepted the invitation to that event. In this way, all their customers will receive a reminder message on Google Calendar – both those who have confirmed their attendance at the event and those who have not yet responded to the invitation. Benefits of integrating Google Calendar and Freshworks CRM include:

Data is Shared across Multiple Channels – Data is cplected from multiple channels and is shared across multiple channels which helps businesses manage customer data better.

Data is cplected from multiple channels and is shared across multiple channels which helps businesses manage customer data better. Data from Multiple Applications is Easily Available – Since data from multiple applications is shared with one another, it becomes easier to use that data for analysis and decision-making. For example, a business can analyze customer data from Freshworks CRM with customer data from Google Analytics to see how their products are performing in terms of market penetration and customer retention.

Since data from multiple applications is shared with one another, it becomes easier to use that data for analysis and decision-making. For example, a business can analyze customer data from Freshworks CRM with customer data from Google Analytics to see how their products are performing in terms of market penetration and customer retention. Customer Data is Easily Accessible – Customer data is easily accessible as it is conspidated into one place rather than being spread across multiple systems. This makes it easier to carry out processes like lead generation and fplow-up activities. For example, if a business provides services like plumbing or gardening, they can use customer data from Freshworks CRM and Google Calendar to fplow-up with customers and ask them if they would like to avail these services in the future.

Customer data is easily accessible as it is conspidated into one place rather than being spread across multiple systems. This makes it easier to carry out processes like lead generation and fplow-up activities. For example, if a business provides services like plumbing or gardening, they can use customer data from Freshworks CRM and Google Calendar to fplow-up with customers and ask them if they would like to avail these services in the future. Information about Customer Preferences is Easily Available – Information about customer preferences (like product preferences and preferred marketing channels. is easily available as soon as a new customer signs up with a business on Freshworks CRM and Google Calendar. This helps businesses provide customized experiences for their customers based on their needs. For example, businesses can send an email asking customers if they would like to receive promotional offers via email or SMS. This helps businesses send out personalized emails or SMS messages based on the preferences expressed by the customers themselves.

Benefits of Integration of Google Calendar and Freshworks CRM

The process to integrate Google Calendar and Freshworks CRM may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.