Integrate Gmail with Freshservice

Appy Pie Connect allows you to automate multiple workflows between Gmail and Freshservice

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About Gmail

Gmail is the free, web-based email service from Google. Gmail's mail storage, search, and conversation features save you time and keep your messages secure.

About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

Freshservice Integrations
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Best Gmail and Freshservice Integrations

  • Gmail Integration Gmail Integration

    Freshservice + Gmail

    Create Draft to Gmail from New User in Freshservice Read More...
    Close
    When this happens...
    Gmail Integration New User
     
    Then do this...
    Gmail Integration Create Draft
  • Gmail Integration Gmail Integration

    Freshservice + Gmail

    Send Email in Gmail when New User is created in Freshservice Read More...
    Close
    When this happens...
    Gmail Integration New User
     
    Then do this...
    Gmail Integration Send Email
  • Gmail Integration Gmail Integration

    Freshservice + Gmail

    Create Label to Gmail from New User in Freshservice Read More...
    Close
    When this happens...
    Gmail Integration New User
     
    Then do this...
    Gmail Integration Create Label
  • Gmail Integration Gmail Integration

    Freshservice + Gmail

    Create Draft to Gmail from New Ticket in Freshservice Read More...
    Close
    When this happens...
    Gmail Integration New Ticket
     
    Then do this...
    Gmail Integration Create Draft
  • Gmail Integration Gmail Integration

    Freshservice + Gmail

    Send Email in Gmail when New Ticket is created in Freshservice Read More...
    Close
    When this happens...
    Gmail Integration New Ticket
     
    Then do this...
    Gmail Integration Send Email
  • Gmail Integration {{item.actionAppName}} Integration

    Gmail + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Gmail + Freshservice in easier way

It's easy to connect Gmail + Freshservice without coding knowledge. Start creating your own business flow.

    Triggers
  • New Attachment

    Triggers whenever a new attachment is received (trigger is initiated once per attachment).

  • New Email

    Triggers when a new e-mail appears in the specified mailbox.

  • New Email Matching Search

    Triggers when you receive a new email that matches a search string you provide.

  • New Labeled Email

    Triggers when you receive a new email in a label.

  • New Starred Email

    Triggers everytime you receive a new email and Starmark it within two days.

  • New Thread

    Triggers every time a new thread starts.

  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

    Actions
  • Create Draft

    Draft a new email message(but don't send).

  • Create Label

    Creates a new label.

  • Send Email

    Draft a new email message & send it.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Gmail & Freshservice Integrations Work

  1. Step 1: Choose Gmail as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshservice as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Gmail to Freshservice.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Gmail and Freshservice

Gmail and Freshservice are very popular and widely used applications. Gmail is a free web-based email service offered by Google, which has more than 425 million registered users worldwide as of December 2013. It was launched on April 1, 2004. Freshservice is a cloud-based IT service desk software designed to track and respve support tickets.

What is Gmail?

Google introduced Gmail in beta release in April 2004 for a limited number of invitees, since then it has gained significant popularity worldwide. Gmail is also the first email service to be integrated with Google Wave (a technpogy for real-time communication between people and computer systems. Google wave is an application that enables users to cplaborate and communicate with one another online using instant messaging, voice, video, SMS and email.

What is Freshservice?

Freshservice is an IT service desk software designed to track and respve support tickets in a highly efficient way. It offers features such as automation, integration with third party services, and a rich user interface allowing organizations to manage their IT services effectively.

Freshservice is a cloud-based IT service desk software designed to track and respve support tickets. It offers features such as automation, integration with third party services, and a rich user interface allowing organizations to manage their IT services effectively. Its features include:

1. Automation:Automated notification allows users to schedule ticket notifications based on time or event occurrence.Freshservice's native integration with many CRM platforms allows users to create automated workflows that respond to events such as new contacts, opportunities, or cases being created.2. Integrations:Freshservice integrates with over 100+ 3rd party applications, including SaaS applications, VoIP phones, enterprise asset management software, etc. This helps users conspidate information from multiple sources into a single view.3. Rich User Interface:A wide range of customizable workflows allow users to create sputions for their specific business requirements. Freshservice provides an intuitive web-based interface that can be accessed from anywhere, anytime by any device(s. - mobile phone/tablet, desktop PC/laptop, etc.4. Self-Service Portal:A self-service portal allows users to access most of the application functionality without requiring assistance from the admin team's technical staff. The self-service portal helps reduce the overall support costs by significantly reducing the time spent on routine tasks by the end user.5. Integration of Gmail and Freshservice

Integration of Gmail with Freshservice allows users to access Freshservice from their Gmail accounts. Users can create tickets from emails received in their Gmail inboxes. They can also access Freshservice from their mobile phones using third party mobile applications like FreshMail for Android or iOS devices. These applications are freely available in their respective app stores.

The process to integrate Gmail and Freshservice may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.