Integrate GitLab with Intercom

Appy Pie Connect allows you to automate multiple workflows between GitLab and Intercom

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About GitLab

GitLab is an open source web application for collaboratively editing and managing source code. It can be used to host and review code, manage projects, and build software together.

About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

Intercom Integrations
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Best GitLab and Intercom Integrations

  • GitLab Integration Intercom Integration

    GitLab + Intercom

    Create/Update Lead to Intercom from New Commit in GitLab Read More...
    Close
    When this happens...
    GitLab Integration New Commit
     
    Then do this...
    Intercom Integration Create/Update Lead
  • GitLab Integration Intercom Integration

    GitLab + Intercom

    Create/Update User to Intercom from New Commit in GitLab Read More...
    Close
    When this happens...
    GitLab Integration New Commit
     
    Then do this...
    Intercom Integration Create/Update User
  • GitLab Integration Intercom Integration

    GitLab + Intercom

    Send Incoming Message in Intercom when New Commit is created in GitLab Read More...
    Close
    When this happens...
    GitLab Integration New Commit
     
    Then do this...
    Intercom Integration Send Incoming Message
  • GitLab Integration Intercom Integration

    GitLab + Intercom

    Create/Update Lead to Intercom from New Merge Request Event in GitLab Read More...
    Close
    When this happens...
    GitLab Integration New Merge Request Event
     
    Then do this...
    Intercom Integration Create/Update Lead
  • GitLab Integration Intercom Integration

    GitLab + Intercom

    Create/Update User to Intercom from New Merge Request Event in GitLab Read More...
    Close
    When this happens...
    GitLab Integration New Merge Request Event
     
    Then do this...
    Intercom Integration Create/Update User
  • GitLab Integration {{item.actionAppName}} Integration

    GitLab + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect GitLab + Intercom in easier way

It's easy to connect GitLab + Intercom without coding knowledge. Start creating your own business flow.

    Triggers
  • New Commit

    Trigger when a commit is made on the specified project.

  • New Issue Event

    Triggers on issue events, e.g. when an issue is opened, updated, or closed.

  • New Job

    Triggers when a new job occurred.

  • New Merge Request Event

    Triggers on an open, merge, or close merge request event.

  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

    Actions
  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How GitLab & Intercom Integrations Work

  1. Step 1: Choose GitLab as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Intercom as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from GitLab to Intercom.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of GitLab and Intercom

In the last two decades, the software development industry has grown exponentially and so have the number of tops that are used to build quality software efficiently. Earlier, there were only a handful of tops available, like compilers, interpreters, etc., but now with the rise of DevOps and microservices, there are thousands of tops available for every possible use case.

So, how can one choose the right top for their project? And how can one manage all these different tops? There should be a single place where developers can find all the tops that they need for their project. That’s where GitLab comes into picture.

Integration of GitLab and Intercom

GitLab is a DevOps top designed to enable users to work together on code and projects while keeping track of what’s going on. GitLab features a built-in CI/CD pipeline and also allows one to create their own CI pipelines. Users can create their own branches and merge them with master branch. So, if a user wants to create a branch for their new feature and then merge it with master branch, they can do so in GitLab.

GitLab also provides a feature called Continuous Deployment. The Continuous Deployment feature enables users to deploy their site or application automatically whenever changes are made on master branch. The Continuous Deployment feature makes sure that the changes in master branch are deployed on the production server.

On the other hand, Intercom is an online customer communication platform which helps build better relationships with customers. Intercom enables users to talk directly to their customers using in-app chat and email. They can keep track of customer behavior through live chat and email tracking. Intercom also allows users to send emails to specific audiences by creating segments and tracks whether the recipients open those emails or not with email tracking.

With cplaboration between Intercom and GitLab, a user can easily share links to specific features in various projects with a team member or customer. A user can create a link to a feature in specific GitLab repository and share it with other team members or customers directly from Intercom. That way, they don’t need to go back and forth between Intercom and GitLab to look at the feature they want to view. This integration also allows users to see in real-time the people who are currently viewing their feature in the GitLab repository.

Benefits of Integration of GitLab and Intercom

By integrating Intercom with GitLab, the time it takes for a user to find information about a feature or issue is reduced drastically. So, any information about a feature or issue is just a click away from any member of the team or customer from within Intercom itself. This integration also helps users quickly respond to customer queries without leaving Intercom.

The process to integrate GitLab and Intercom may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.