FuseDesk is your Help Desk and Messaging Platform for small business. Create and manage support tickets, projects, cases, and sales, all in one place.
Twitter is a social networking platform that allows its users to send and read micro-blogs of up to 280-characters known as “tweets”. It is without a doubt the largest social network, and community, on the Internet.Twitter Integrations
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It's easy to connect FuseDesk + Twitter without coding knowledge. Start creating your own business flow.
Triggers when a new case is created in FuseDesk
Triggers every time the specified user likes a tweet.
Triggers every time you create a new tweet.
Triggers whenever your chosen user gets a new follower.
Triggers whenever you gain a new follower.
Triggers from mention of search term in a specific geo location.
Triggers whenever a new tweet containing the specified search term (like a hashtag, username, word, or a phrase) is created by the user.
Triggers whenever a new tweet is published in the specified list of your choice.
Triggers every time a specific user tweets.
Created a new Case in FuseDesk
A user is added to one of your lists.
Includes an image in the tweet.
Composes a tweet.
FuseDesk, a software development company, was established in 2013. It is a platform that helps companies to manage their project and client information. FuseDesk provides a user-friendly interface for the management of project and client information. Also, it helps its customers to schedule their time, track their projects and work on them remotely. It offers customer support by phone, email and 24/7 online support.
Twitter is a social networking service which allows people to fplow topics, receive real-time news updates and share the information with other users. Twitter was founded in 2006 by Jack Dorsey, Biz Stone, Evan Williams and Noah Glass. Its headquarters are in San Francisco, California. Twitter has more than 200 million users all around the world. It also has offices in New York City, London, Hamburg, Tokyo, Dublin, Hong Kong, Chicago and Washington DC.
FuseDesk integrates Twitter with its platform. Using FuseDesk, users can post tweets about their work related tasks without leaving the platform. The integration of these two platforms creates a better environment for the users to cplaborate on projects. When the users are working on the same project together they can discuss their task progress with each other through tweets. This feature of FuseDesk makes it easier for the users to communicate with one another without having to switch between different platforms. Moreover, if someone is not available at that moment for any reason then the tweets will show up when he or she logs into FuseDesk. The user can then read the tweet message and respond accordingly.
Benefits(1). The integration of FuseDesk and Twitter allows easy communications between the users. It eliminates the need of switching back and forth between different platforms while discussing personal or work related tasks. This feature helps the users to save time while communicating with others while working on projects together. This saves time because users do not have to switch between different platforms to communicate with each other while working on projects.
Benefits(2). FuseDesk helps its users to schedule their time while working on projects while integrating Twitter with its platform. Users can access their twitter account whenever they want while working on FuseDesk projects. They can easily post tweets regarding their work related tasks while working on FuseDesk projects. Moreover, if someone is not available at that moment for any reason then the tweets will show up when he or she logs into FuseDesk. The user can then read the tweet message and respond accordingly. Additionally, the users can also make use of Twitter’s search feature while working on their projects. For example if someone mentions any topic related to their project then he or she can easily search for that particular topic using Twitter’s search feature and can get answers to their questions instantly through FuseDesk’s twitter feed.
In conclusion, I believe that FuseDesk’s integration with Twitter helps its users in many ways such as easier communications between them, time management while working on projects and better search results for project related queries by making use of Twitter’s search feature.
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