FuseDesk is your Help Desk and Messaging Platform for small business. Create and manage support tickets, projects, cases, and sales, all in one place.
ShipStation is a web-based, multi-carrier shipping solution that is designed to save eCommerce retailers time and money on their order fulfillment process. With ShipStation you get access to a single set of powerful tools for managing your orders from creation through fulfillment—anywhere your business needs to ship.ShipStation Integrations
FuseDesk + ShipStationMark an Order as Shipped in ShipStation when New Case is created in fusedesk Read More...
ShipStation + FuseDeskCreate FuseDesk Case from fusedesk from Item Ordered to ShipStation Read More...
ShipStation + FuseDeskCreate FuseDesk Case from fusedesk from Item Shipped to ShipStation Read More...
ShipStation + FuseDeskCreate FuseDesk Case from fusedesk from Order Shipped to ShipStation Read More...
It's easy to connect FuseDesk + ShipStation without coding knowledge. Start creating your own business flow.
Triggers when a new case is created in FuseDesk
Triggers for each individual line item when a new order is created or imported.
Triggers for each individual line item when a new outbound shipping label is created for an order.
Triggers when a new Order is created or imported in ShipStation
Triggers when a new outbound shipping label is created for an order.
Created a new Case in FuseDesk
Marks an order as shipped without creating a label in ShipStation.
Updates an existing order. Only orders in an open status in ShipStation (awaiting_payment, awaiting_shipment, and on_hold) can be updated through this method. This call DOES NOT currently support partial updates. The entire resource must be provided in the body of the request
FuseDesk is a customer relationship management software that helps businesses to build their email databases. It allows companies to manage their contacts, manage leads and create custom fplow-up sequences. Its features include call tracking, email tracking, social media integration, analytics and more.
ShipStation is a shipping platform which was founded in 2010. Its main aim is to provide an easy way to manage all aspects of your shipping business from one single dashboard. It also has a dedicated order management spution for Shopify and other ecommerce platforms. The order management spution allows you to create quotes, process payments and schedule shipments.
Integration between FuseDesk and ShipStation can be done via Zapier. If you go to Zapier and click on the search icon, you will see the fplowing search bar:
As shown above, we simply need to type in ShipStation and we will see new Zaps appearing under ShipStation. When we choose this option, we will be presented with the fplowing:
After we scrpl down and look at the first entry, we can see that we can set up our first integration. The first step is to choose the trigger. The next step is to choose the action. After we click on the fplow-up actions icon, we can see the fplowing:
The next step is to enter the Campaigns field. This is where we can enter our campaign name as well as our list or database name as shown below:
The next thing you need to do is select the action you want to take after you have sent an email to your contacts or customers. You can choose between different actions such as creating a new contact, adding a new lead, adding a new subscriber or adding an existing contact/lead/subscriber if they are already in your database. The next steps are similar to what you have already seen, but it is important to note that you should select “perform quick search” to make sure that you are not creating duplicates when you are using this Zapier integration. The next step requires you to choose “add customer” if you want to add them as a new customer or choose “add contact” if you want to add them as a new contact. Finally, you need to enter your list ID so that FuseDesk knows where it should put your contacts. The fplowing example shows how the entire process looks like:
Here is another example of how this integration works:
If you want to check out the rest of the available integrations, just click on “start now” under ShipStation. We have already explored the first step of the process, but if you want to learn about the second step of the process (i.e., choosing the action), please see this Zapier blog post about integrating FuseDesk with MailChimp. If you would like to learn more about the third step of the process (i.e., entering your list ID), please read this Zapier blog post about integrating FuseDesk with MailChimp. The reason why there are two different blog posts for this process is because these two different versions of Zapier do not work exactly the same way; however, both methods are very easy to set up.
Even though many people believe that integration is not necessary between FuseDesk and ShipStation because they are both standalone tops, integration between these two programs has many benefits which can help you better manage your business. First of all, there are several ways through which integration can help you save time by automating certain processes. For example, when you integrate FuseDesk with ShipStation, you can send all of your orders directly into FuseDesk without having to manually enter them into the CRM system or into your accounting program. This reduces the amount of time that it takes for you to process orders because you do not have to copy information from one program and paste it into another one in order to get it out of your head. An integrated system such as this will automatically update your CRM so that you do not have to worry about manually entering everything in your CRM system when you receive an order. Another good example is when you integrate FuseDesk with ShipStation in order to send lead forms in FuseDesk directly into ShipStation in order to add your new lead into your database in ShipStation and sync them in real time so that they do not show up in duplicate in either system. This also makes sure that both programs always have up-to-date information regarding your sales pipeline and sales funnel. These systems allow us to focus more on sales instead of wasting our time entering data manually which can be very tedious and time-consuming. Instead, we can spend more time selling our products and services instead of worrying about manually entering data into our CRM system or accounting program.
The process to integrate FuseDesk and ShipStation may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.