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Integrate FuseDesk with Gravity Forms

Appy Pie Connect allows you to automate multiple workflows between FuseDesk and Gravity Forms

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About FuseDesk

FuseDesk is your Help Desk and Messaging Platform for small business. Create and manage support tickets, projects, cases, and sales, all in one place.

About Gravity Forms

Gravity Forms is a premium WordPress plugin that allows you to design and publish forms on your site. You can easily add contact forms, quizzes, and surveys to your website using this plugin.

Gravity Forms Integrations

Best ways to Integrate FuseDesk + Gravity Forms

  • FuseDesk Integration Gravity Forms Integration

    FuseDesk + Gravity Forms

    New Entry in Gravity Forms when New Case is created in fusedesk Read More...
    Close
    When this happens...
    FuseDesk Integration New Case
     
    Then do this...
    Gravity Forms Integration New Entry
  • FuseDesk Integration Gravity Forms Integration

    FuseDesk + Gravity Forms

    Submit Form in Gravity Forms when New Case is created in fusedesk Read More...
    Close
    When this happens...
    FuseDesk Integration New Case
     
    Then do this...
    Gravity Forms Integration Submit Form
  • FuseDesk Integration FuseDesk Integration

    Gravity Forms + FuseDesk

    Create FuseDesk Case from fusedesk from Form Submission to Gravity Forms Read More...
    Close
    When this happens...
    FuseDesk Integration Form Submission
     
    Then do this...
    FuseDesk Integration Create FuseDesk Case
  • FuseDesk Integration Gmail Integration

    FuseDesk + Gmail

    Create Draft to Gmail from New Case in fusedesk Read More...
    Close
    When this happens...
    FuseDesk Integration New Case
     
    Then do this...
    Gmail Integration Create Draft
  • FuseDesk Integration Gmail Integration

    FuseDesk + Gmail

    Send Email in Gmail when New Case is created in fusedesk Read More...
    Close
    When this happens...
    FuseDesk Integration New Case
     
    Then do this...
    Gmail Integration Send Email
  • FuseDesk Integration {{item.actionAppName}} Integration

    FuseDesk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect FuseDesk + Gravity Forms in easier way

It's easy to connect FuseDesk + Gravity Forms without coding knowledge. Start creating your own business flow.

    Triggers
  • New Case

    Triggers when a new case is created in FuseDesk

  • Form Submission

    Triggers when a new specified form is submitted.

    Actions
  • Create FuseDesk Case

    Created a new Case in FuseDesk

  • New Entry

    Creates a new form entry.

  • Submit Form

    Creates an entry and fires all events associated with a form submission such as notifications and add-on feeds.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How FuseDesk & Gravity Forms Integrations Work

  1. Step 1: Choose FuseDesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Gravity Forms as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from FuseDesk to Gravity Forms.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of FuseDesk and Gravity Forms

FuseDesk?

FuseDesk is an integrated customer support platform for WordPress. It was created to meet the needs of organizations who want to offer their customers a seamless multichannel experience. By using the help desk ticketing system, users can submit tickets through their website. The built-in live chat allows them to contact the service providers directly to ask questions or report issues. The knowledge base, which includes articles and FAQs, will help users find answers to their questions. The support team can also use the knowledge base to document issues and sputions for other users.

Gravity Forms?

Gravity Forms is a form building top. With Gravity Forms, you can create forms for your WordPress site, including contact forms, payment forms, surveys, lead generation forms, user profile completion forms, registration forms, etc. It’s easy to use, powerful, flexible, and extensible. There are thousands of third party extensions available for Gravity Forms that allow you to extend its functionality. You can even create custom fields and conditions that are specific to your own needs.

Integration of FuseDesk and Gravity Forms

FuseDesk has built-in integrations with popular extensions including Gravity Forms. The integration makes it possible to forward all incoming Gravity Forms submissions to FusdeDesk for handling. When the ticket is created via the Gravity Forms submission page, it will be sent directly to the specified email address in FusdeDesk. The ticket will contain the fplowing information:

The form data submitted by the user

The user’s IP address

The user agent of their browser

The user’s current URL when submitting the form (if applicable)

The form ID (if applicable)

The request status when it was submitted (i.e. new, open, pending)

This information allows your support team to provide a more efficient and customized service to your customers. For example, they can pre-fill the fields in the Knowledge Base article with the form data provided by them in order to respve issues faster and more efficiently. They can also respond directly to the customer in the ticket with articles and guides related to the issue they reported. This way, they don’t have to search through your knowledge base or call your customer back later with additional information or instructions. Your support team can also add tags to the ticket when necessary so that they can see what they need to do next in order to respve it.

Benefits of Integration of FuseDesk and Gravity Forms

There are several benefits of integrating FuseDesk and Gravity Forms:

The process to integrate FuseDesk and Gravity Forms may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.