FuseDesk is your Help Desk and Messaging Platform for small business. Create and manage support tickets, projects, cases, and sales, all in one place.
Facebook Pages allow businesses to develop their brand, grow their audience and start conversations with customers and people interested in learning more.Facebook Page Integrations
FuseDesk + Facebook PageCreate Page Photo to Facebook Page from New Case in fusedesk Read More...
FuseDesk + Facebook PageCreate Page Post to Facebook Page from New Case in fusedesk Read More...
Facebook Page + FuseDeskCreate FuseDesk Case to fusedesk from New Post to Your Timeline in Facebook Page Read More...
It's easy to connect FuseDesk + Facebook Page without coding knowledge. Start creating your own business flow.
Triggers when a new case is created in FuseDesk
Triggers whenever you or anyone posts to your Page's Timeline.
Created a new Case in FuseDesk
Uploads a photo to Facebook Page and also posts it to the stream.
Generates a new page "stream" post on a page.
In this section, I will introduce the concept of FuseDesk.
“FuseDesk is a Salesforce-based customer service spution for organizations with multiple locations to manage customer service across the enterprise. In addition to providing a centralized database for all customer data, FuseDesk automates workflows and the creation of reports to streamline the daily operations of a company’s customer service team. The system allows agents to access information from a number of different sources including social media, Leadpages, and other internal systems.
FuseDesk offers a customizable dashboard that hpds an organization’s key metrics and processes so they can be easily shared with customers and managers. And the software features automatic escalation rules, which alert support representatives when an issue requires further attention or expertise.
The platform also includes integrated sales and marketing tops such as email templates and landing pages, designed to help sales and marketing teams increase their conversion rates.” (source. https://www.fusetops.com/about-us/what-is-fusedesk)
What you need to understand and summarize:
FuseDesk is a Customer Service Spution that helps organizations to serve customers in an efficient way. Through integration of the social media with the existing data of the company, it provides an easy way to make your customers feel connected with your brand. This paper will focus on the integration of Facebook Page and FuseDesk, and how both platforms can help each other make your customers feel connected.
In this section, I will introduce the concept of Facebook Page.
“If you want to get started with Facebook Pages, you need to create a Facebook Page and then verify and optimize it. You can use your Page to interact with your audience and keep them updated on what your business does—from sharing pictures of events to offering special deals. Your Page can also become a hub for interactions between you and your audience, where they can share your posts with their friends.
A Page is separate from your personal Profile on Facebook, but it’s linked to it. When you create a Page, you have the option to link it to your Profile or remove any connections. If you do choose to link it, people who already know you will be able to see your profile photo in the About section of your Page. They’ll also be able to find your name by clicking “About” on your Page.” (source. https://www.facebook.com/help/343044654956232)
What you need to understand and summarize:
Facebook is one of the most popular social media platforms in the world. With over 1 billion active users per day, it has become very accessible for businesses to reach out to their targeted audience in a variety of ways. Businesses can use Facebook Pages for promoting their products or services through sharing status updates, photos, videos, events, contests etc., which will make their audiences feel more connected with the product they are selling. Therefore, this section will focus on the integration of FuseDesk and Facebook Page, and how both platforms can help each other make your customers feel connected.
Integrating FuseDesk into Facebook Page can help businesses gain more exposure for their business products or services through various ways on each platform. It will help businesses build up their online presence through more effective customer service while still maintaining an excellent relationship with their customers. It will also create more sales opportunities for businesses through Facebook Ads while saving time by creating landing pages for their product or service on Facebook Pages.
The process to integrate FuseDesk and Facebook Page may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.