Integrate Freshworks CRM with PostgreSQL

Freshworks CRM is the most popular customer relationship management software used by all business sectors across the globe. It has an inbuilt integration with PostgreSQL, which is an open source relational database management system. This integration helps organizations to manage their customer relationships in an effective way.

Integration of Freshworks CRM and PostgreSQL

Organizations use Freshworks CRM for managing their customer relationships and activities related to them. It is an easy-to-use top that provides businesses with a comprehensive picture of customers and their preferences and requirements. It also tracks customers’ engagement level and keeps a check on all activities and interactions between the customers and the company.

The integration of Freshworks CRM and PostgreSQL makes it easier for organizations to connect their customer information stored in the database to the Freshworks CRM application. This helps them to keep track of customers and their details such as relevant keywords, their location, the time they last used the product or service, etc. The integration also allows organizations to update data in Freshworks CRM using the PostgreSQL database. They can easily update information such as contact information, skills, billing address, etc. This helps them to maintain a healthy connection with their customers and improve their business growth and profitability.

Benefits of Integration of Freshworks CRM and PostgreSQL

Integration of Freshworks CRM and PostgreSQL offers organizations a number of benefits such as:

Reduced complexities. Integration of Freshworks CRM and PostgreSQL makes it easier for organizations to connect their customer information stored in the database to the Freshworks CRM application. It also allows them to update data in Freshworks CRM using the PostgreSQL database. This reduces complexities related to information storage, retrieval, management, etc.

Better user experience. Organization can offer a better user experience to their customers by integrating Freshworks CRM and PostgreSQL. By updating all details about a customer, they can provide enhanced services that help increase their conversion rates and customer satisfaction levels.

Enhanced security. Integration of Freshworks CRM and PostgreSQL increases the security level of an organization’s database. Since it stores sensitive customer information, it becomes vital for an organization to keep data safe from all unauthorized accesses. On the other hand, integration of Freshworks CRM and PostgreSQL uses secured connections, which make it difficult for anyone to infiltrate into a database without authorization or knowledge.

Real-time data. Integration of Freshworks CRM and PostgreSQL allows users to view real-time data related to a customer during a live chat session or call. For example, if a customer requests for a certain service or product, then an agent can view that information from the database at that time itself and confirm the order immediately. In this way, the cycle time is reduced as there is no need to wait for a whpe day before receiving orders from clients. This helps organizations to gain more profit by increasing the average transaction value per client.

Freshworks CRM is one of the popular customer relationship management tops used by many businesses across the globe. It has an inbuilt integration with PostgreSQL, which is an open source relational database management system. This integration helps organizations to manage their customer relationships in an effective way.

The process to integrate Freshworks CRM and PostgreSQL may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.