Integrate Freshworks CRM with Ecwid

Appy Pie Connect allows you to automate multiple workflows between Freshworks CRM and Ecwid

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About Freshworks CRM

Freshworks CRM is an AI-powered software platform that uses a 360-degree view of your customers to score leads.

About Ecwid

Ecwid is a cloud-based online store builder that allows you to create an online store on any website, Facebook page, or many sites at once.

Want to explore Freshworks CRM + Ecwid quick connects for faster integration? Here’s our list of the best Freshworks CRM + Ecwid quick connects.

Explore quick connects
Connect Freshworks CRM + Ecwid in easier way

It's easy to connect Freshworks CRM + Ecwid without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Appointment

    trigger when new appointment created.

  • New Completed Task

    Trigger when any task gets completed.

  • New Contact

    Trigger when new contact is created.

  • New Deal

    Trigger when new deal created.

  • New Task

    Trigger when new task created.

  • New Customer

    Triggers when a new customer is created.

  • New Orders

    Triggers when a new order placed.

  • New Paid Order

    Triggers when a new paid order is placed.

  • New Pickup Order

    Triggers when a new pickup order is placed.

  • New Product

    Triggers when a new product is created.

  • New Shipping Order

    Triggers when a new shipping order is placed.

  • Actions
  • Add Appointment

    Add an appointment.

  • Create Account

    Create an account.

  • Create Contact

    Creates a contact.

  • Create Deal

    Creates a deal.

  • Create Note

    Creates a note.

  • Create Task

    Creates a task.

  • Update Contact

    Updates an existing contact.

  • Create Customer

    Creates a customer.

  • Create Discount coupon

    Creates a discount coupon.

  • Create Order

    Creates a order.

  • Create Product

    Creates a new product.

  • Update Product

    Updates a product.

How Freshworks CRM & Ecwid Integrations Work

  1. Step 1: Choose Freshworks CRM as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Ecwid as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshworks CRM to Ecwid.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshworks CRM and Ecwid

Freshworks CRM?

Freshworks CRM integrates with a lot of online services. Freshworks allows customers to manage their customers and customers’ interactions with your store or business. The software works with a lot of online services, including Ecwid. Freshworks is a great top for ecommerce businesses as it helps with customer management, accounting, and email marketing. As a result, this software makes it easy to manage multiple online stores from one point.


Eczad is an ecommerce platform that enables businesses to create online stores without any technical knowledge. It’s easy to set up and you can start selling right away. Ecwid also has features that allow users to build an online store that matches their brand. It doesn’t matter what industry you are in—ecommerce spution Ecwid will help you create the online store you want.

Integration of Freshworks CRM and Ecwid

Freshworks CRM is integrated with Ecwid. This integration comes with many benefits for both ecommerce platforms.

Freshworks allows users to manage multiple online stores through one centralized database. Users can access all their data from one point. This means that users don’t have to log in to different systems to keep track of their data. It also means that if there is an issue with any of the stores you use, then you will know about it sooner since you can view everything in one place.

This integration also makes it easy for users to manage their customers. Freshworks lets you see the list of your customers and their details in one place. You can also see their total spending at all your stores. This way, you can make sure that you are keeping up with your customers’ needs easily. You can also send bulk emails to all your customers from one point, instead of having to log into each site separately just to send an email. This makes it easy to keep in touch with your customers.

Benefits of Integration of Freshworks CRM and Ecwid

There are many benefits of integrating Freshworks CRM and Ecwid. These include:

  • Easier Communication with Customers

Integrating Freshworks CRM and Ecwid makes it easier for you to communicate with your customers so that they can get in touch with you anytime they need to. You can send them bulk emails from one point, instead of logging into each site separately. You can also connect directly with your customers when they contact you via several channels, including phone calls, texts, emails, social media channels, etc. This gives you more opportunities to interact with your customers based on how they prefer to communicate.

  • Easier Customer Management

The integration between Freshworks CRM and Ecwid allows you to manage your customer details in one place. Thus, if you need to check an order status or process a refund, you only need to log in to one system instead of logging in multiple times to get the information you need. This saves time and helps you get hpd of the data you need faster than logging into multiple systems separately.

  • Better Visibility into All Channels and Stores

Integrating Freshworks CRM and Ecwid gives you better visibility into all your channels and stores. You don’t have to log into each of your platforms separately just to check where a sale came from and how much the customer spent. With the integration, all of this information is available in one place so that you can determine what worked well and what didn’t work well during the transaction. You can then make changes on the fly based on the information available on the system, which makes it easier for you to improve customer experience and make more sales in the future.

The process to integrate Freshworks CRM and Ecwid may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on February 01,2023 11:04 am