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Freshteam is a smart HR software that helps you handle recruitment, onboarding, time off and employee information in one place.
Skype for Business Online is the cloud-based version of Skype for Business. With Skype for Business in your workplace, you can also see the people you're talking to on a screen—whether they’re sitting across the table from you or at the other side of the worldSkype for Business Integrations
It's easy to connect Freshteam + Skype for Business without coding knowledge. Start creating your own business flow.
Freshteam is a top that integrates and connects your Freshdesk and Skype for Business account. So, you can receive alerts from your business applications, such as Freshteam, on your Skype for Business client.
Skype for Business is an application that lets you connect with clients and coworkers in real time. You get to hpd meetings, conferences and webinars easily. Skype for Business also allows you to share files and screens with other users and chat privately with co-workers. It also provides mobile apps for Android and iOS that allow you to stay connected to your meetings and conversations wherever you go.
This integration allows users to connect their Freshdesk account to their Skype for Business account. Once the accounts are connected, when a customer creates a new ticket in Freshdesk, it will be automatically pushed to your Skype for Business client. After the ticket is created in Freshdesk, you can accept or reject it directly in Skype for Business by simply clicking on the notification in the Notifications tab. If you want to change the status of the ticket in Freshdesk, creating inbound tickets in your Skype for Business client will make it easier for you to track it in the same place.
Integration of Freshdesk and Skype for Business ensures that there is no duplication of data between the two platforms. This means that the information is up-to-date at all times. Also, if there are any changes in the ticket, they are immediately reflected in both platforms saving you time to update the data in each platform separately. Additionally, this integration has saved our company money because we no longer have duplicate admin people working on the same task. The integration saves time which saves money!
The process to integrate Freshteam and Skype for Business may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.