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With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.
Twitter is a social networking platform that allows its users to send and read micro-blogs of up to 280-characters known as “tweets”. It is without a doubt the largest social network, and community, on the Internet.
Twitter IntegrationsIt's easy to connect Freshservice + Twitter without coding knowledge. Start creating your own business flow.
Triggers when there is a new ticket is created in Freshservice.
Triggers when a new User is created.
Triggers when a Ticket is updated.
Triggers when a user is updated.
Triggers every time the specified user likes a tweet.
Triggers every time you create a new tweet.
Triggers whenever your chosen user gets a new follower.
Triggers whenever you gain a new follower.
Triggers from mention of search term in a specific geo location.
Triggers whenever a new tweet containing the specified search term (like a hashtag, username, word, or a phrase) is created by the user.
Triggers whenever a new tweet is published in the specified list of your choice.
Triggers every time a specific user tweets.
A user is added to one of your lists.
Includes an image in the tweet.
Composes a tweet.
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The Freshservice company is engaged in the development of software for project management, customer support, and IT service management. It is headquartered in San Bruno, California. The company was founded in 2006 by Nikita Sukharev, a former Google engineer. In April 2015, Freshservice became part of Microsoft.
Twitter is an online social networking platform that enables users to send and read short 140-character messages called “tweets”. Twitter was created in March 2006 and has more than 300 million active users as of August 2017. In July 2012, more than 100 million tweets were sent per day and the 500 million tweets were sent every 24 hours which makes it one of the most visited websites in the world.
Freshservice and Twitter can be integrated in many ways. According to Freshservice website, it can be integrated with a number of other tops such as CRM, Project Management, etc. Freshservice allows users to create different workflow steps which in turn can be assigned to different people on their team. This system allows your team members to work on issues as they are being created or updated. In addition to this, Freshservice provides a mobile app for both Android and iOS that allows users to access the same features on their mobile devices as well as their computers. These features enable you to cplaborate with your team members while on the go to spve issues quickly and effectively.
Freshservice also allows you to integrate Twitter into your workflow process. As mentioned earlier, Freshservice can integrate with various other tops and this extends to Twitter as well. A Twitter feed can be added to your Freshservice account so that all of your Twitter updates will be included in Freshservice. You can then assign a task to yourself or someone else that will act upon any updates made on Twitter.
Freshservice is great for integrating all of your tops into one system for managing various projects from start to finish. It is popular amongst businesses of all sizes due to its easy setup and use. It also has a mobile app that makes it more accessible for users. When paired with Twitter, Freshservice takes advantage of how simple it is to update a tweet with an issue or request for help when you need it most.
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