With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.
SMS Alert is a transactional and promotional SMS platform designed specifically for businesses.SMS Alert Integrations
Freshservice + SMS AlertSend SMS in SMS Alert when New User is created in Freshservice Read More...
Freshservice + SMS AlertSend SMS in SMS Alert when New Ticket is created in Freshservice Read More...
Freshservice + SMS AlertSend SMS in SMS Alert when Update Ticket is added to Freshservice Read More...
Freshservice + SMS AlertSend SMS in SMS Alert when Update User is added to Freshservice Read More...
It's easy to connect Freshservice + SMS Alert without coding knowledge. Start creating your own business flow.
SMS Alert is a smart app that sends you an SMS when a health or safety emergency occurs in your vicinity. It is a service offered by Freshservice.
Integration of Freshservice and SMS Alert allows customers to track the status of their support tickets. With this, customers can easily ask for updates regarding their service requests. This also makes it easier for them to track the progress of their requests. When a customer submits a request, the request goes directly to the Freshservice admin. The admin then notifies the customer via SMS.
The benefits of integration of Freshservice and SMS Alert include:
It is secure. On the Freshservice platform, only the admin, support staff, and customer can access the ticket information. No one else can see the ticket information because all the data is encrypted. It is convenient. Customers do not have to wait for someone to update them on their requests. They can check the status of their requests anytime using their mobile phones. It saves time. There is no need to go through the trouble of calling support staff to find out the status of their request. Customers can ask for updates anytime using their mobile phones. It helps keep everyone informed. Support staff will send alerts only when there is an update on a request. This means customers will not be bothered with alert messages if there are no updates on their requests. It helps improve customer relationship. By sending updates to customers about their requests, support staff can show that they care about their customers’ needs.
Integration of Freshservice and SMS Alert is very helpful for both businesses and customers. It saves time and energy for customers while providing convenience and security for businesses.
The process to integrate Freshservice and SMS Alert may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.