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Freshservice + Skype for Business Integrations

Syncing Freshservice with Skype for Business is currently on our roadmap. Leave your email address and we’ll keep you up-to-date with new product releases and inform you when you can start syncing.

About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

About Skype for Business

Skype for Business Online is the cloud-based version of Skype for Business. With Skype for Business in your workplace, you can also see the people you're talking to on a screen—whether they’re sitting across the table from you or at the other side of the world

Skype for Business Integrations
Connect Freshservice + Skype for Business in easier way

It's easy to connect Freshservice + Skype for Business without coding knowledge. Start creating your own business flow.

    Triggers
  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

    Actions

How Freshservice & Skype for Business Integrations Work

  1. Step 1: Choose Freshservice as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Skype for Business as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshservice to Skype for Business.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshservice and Skype for Business

In this article, I am going to talk about Freshservice, a software for IT service management and Skype for Business. I will discuss what is Freshservice and what is Skype for Business in the first section. Then I will go on presenting their integration and benefits of it. The final part of my article is going to be a conclusion.

As you know, Freshservice is a cloud based service for IT service management. Its features are:

  • Software Defined Networking (SDN)
  • IT Asset Management
  • Infrastructure Management
  • Security Incident and Event Management (SIEM)
  • Service Desk
  • Business Intelligence (BI. and Analytics
  • Integration with leading SaaS applications like Google Apps, Office 365, Salesforce.com, etc.

Freshservice can be used both as a standalone platform or as an integrated spution with other SaaS applications like Skype for Business. How does it work? Let’s look at this example. A user from the company orders Freshservice, he gets a free trial period and then he decides to buy it. He gets a Freshservice account and logs into his account. He selects the Freshservice application and integrates it with other applications like Skype for Business. After integration, if any problems occur on Skype for Business, he can track them through Freshservice. It makes it easier for the user to perform his job more easily. Besides, it helps him to contrp the updates of the software himself and get notifications from Freshservice when there is a change in Skype for Business. It also gives him information about the current status of the system and alerts him about critical issues.

Summing up, we can say that Freshservice is a useful software which allows users to deliver their best performance at work. If you want to integrate Freshservice with other tops like Skype for Business, you can do that with one click only! Now you have an idea how easy it can be. Now you only need to decide whether you want to try it or not.

The process to integrate Freshservice and ShipStation may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.