?>

Freshservice + Salesmate.io Integrations

Appy Pie Connect allows you to automate multiple workflows between Freshservice and Salesmate.io

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

About Salesmate.io

Salesmate is a cloud-based CRM that enhances customer interactions, increases sales efficiency, and aids in the closing of more deals.

Salesmate.io Integrations

Best ways to Integrate Freshservice + Salesmate.io

  • Freshservice Salesmate.io

    Freshservice + Salesmate.io

    Create Contact to Salesmateio from New User in Freshservice Read More...
    Close
    When this happens...
    Freshservice New User
     
    Then do this...
    Salesmate.io Create Contact
  • Freshservice Salesmate.io

    Freshservice + Salesmate.io

    Create Company to Salesmateio from New User in Freshservice Read More...
    Close
    When this happens...
    Freshservice New User
     
    Then do this...
    Salesmate.io Create Company
  • Freshservice Salesmate.io

    Freshservice + Salesmate.io

    Create Deal to Salesmateio from New User in Freshservice Read More...
    Close
    When this happens...
    Freshservice New User
     
    Then do this...
    Salesmate.io Create Deal
  • Freshservice Salesmate.io

    Freshservice + Salesmate.io

    Create Activity to Salesmateio from New User in Freshservice Read More...
    Close
    When this happens...
    Freshservice New User
     
    Then do this...
    Salesmate.io Create Activity
  • Freshservice Salesmate.io

    Freshservice + Salesmate.io

    Update Contact in Salesmateio when New User is created in Freshservice Read More...
    Close
    When this happens...
    Freshservice New User
     
    Then do this...
    Salesmate.io Update Contact
  • Freshservice {{item.actionAppName}}

    Freshservice + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Freshservice + Salesmate.io in easier way

It's easy to connect Freshservice + Salesmate.io without coding knowledge. Start creating your own business flow.

    Triggers
  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

  • New Activity

    Triggers when a new activity is created.

  • New Company

    Triggers when a New Company is created.

  • New Contact

    Triggers when a New Contact is created.

  • New Deal

    Triggers when a new Deal is created.

    Actions
  • Create Activity

    Creates a new activity.

  • Create Company

    Creates a new company.

  • Create Contact

    Creates a New Contact

  • Create Deal

    Creates a new deals.

  • Update Activity

    Updates an existing activity.

  • Update Company

    Updates an existing company.

  • Update Contact

    Updates an existing contact.

  • Update Deal

    Updating an existing deal.

How Freshservice & Salesmate.io Integrations Work

  1. Step 1: Choose Freshservice as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Salesmate.io as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshservice to Salesmate.io.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshservice and Salesmate.io

Freshservice provides a cloud software spution for IT and DevOps service desk. It is a product from Freshworks, which was founded by 2 IIT-Bombay students in 2009. They have raised $75 million till date. It is available as a SaaS (Software-as-a-Service. spution and is used by more than 55000 customers across the world. Its features include ticketing system, knowledge base, monitoring and alerting, asset management, etc.

Salesmate.io is an AI spution that helps sales reps to close more deals while they are on the phone. It works with Salesforce to identify opportunities and guide the reps in making the most effective use of their time. It also suggests actions that sales reps can take to achieve their goals and helps them in predictive forecasting.

Integration of Freshservice and Salesmate.io

SalesMate.io integrates with Freshservice to analyse support tickets and highlight areas where sales reps can help customers. This can be done through fplowing ways:

  • It shows all of the issues from the last 24 hours sorted by priority and urgency, allowing sales reps to focus on issues that are urgent or high priority.
  • The integration of SalesMate allows Salesmate to automatically create cases when the customer mentions a specific keyword. For example, if a customer mentions ‘refund’, it creates a new case called ‘Refunds’ in Freshservice.

Benefits of Integration of Freshservice and Salesmate.io

This integration has many benefits:

  • It automates the process of creating support tickets in Freshservice when a customer mentions certain keywords in a conversation. This saves time for both sales reps and Freshsupport agents so that they can work more efficiently.
  • SalesMate predicts what action a sales rep should take in any given conversation based on their past experience, industry data, and other factors. Thus, the sales rep can predict what action should be taken next by looking at the suggestions made by SalesMate.
  • The integration of SalesMate saves time for sales reps because they do not have to manually create support tickets when they are talking to customers over the phone or email. This helps them close more deals.
  • It helps both sales reps as well as Freshsupport agents because it reduces the number of support tickets that need to be created manually by either of them. This means that there will be fewer miscommunication and better productivity due to reduced manual work.

The process to integrate Freshservice and Salesmate.io may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.