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  2. Freshservice
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  4. Microsoft Teams

Freshservice + Microsoft Teams Integrations

Appy Pie Connect allows you to automate multiple workflows between Freshservice and Microsoft Teams

  • No code
  • No Credit Card
  • Lightning Fast Setup
Freshservice Integrations
About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

About Microsoft Teams

Microsoft Teams is a hub for teamwork, productivity, and collaboration. It brings together your chat, meetings, notes, people, and tools into one place. And it's accessible from anywhere, on any device.

Microsoft Teams Integrations
Microsoft Teams Alternatives

Looking for the Microsoft Teams Alternatives? Here is the list of top Microsoft Teams Alternatives

  • Slack Slack
  • TeamChat TeamChat
  • TeamGram TeamGram
  • TeamWave TeamWave

Best ways to Integrate Freshservice + Microsoft Teams

  • Freshservice Microsoft Teams

    Freshservice + Microsoft Teams

    Add Member in Microsoft Teams when New User is created in Freshservice Read More...
    Close
    When this happens...
    Freshservice New User
     
    Then do this...
    Microsoft Teams Add Member
  • Freshservice Microsoft Teams

    Freshservice + Microsoft Teams

    Send Channel Messages in Microsoft Teams when New User is created in Freshservice Read More...
    Close
    When this happens...
    Freshservice New User
     
    Then do this...
    Microsoft Teams Send Channel Messages
  • Freshservice Microsoft Teams

    Freshservice + Microsoft Teams

    Create Channel to Microsoft Teams from New User in Freshservice Read More...
    Close
    When this happens...
    Freshservice New User
     
    Then do this...
    Microsoft Teams Create Channel
  • Freshservice Microsoft Teams

    Freshservice + Microsoft Teams

    Delete user in Microsoft Teams when New User is created in Freshservice Read More...
    Close
    When this happens...
    Freshservice New User
     
    Then do this...
    Microsoft Teams Delete user
  • Freshservice Microsoft Teams

    Freshservice + Microsoft Teams

    Send Chat Message in Microsoft Teams when New User is created in Freshservice Read More...
    Close
    When this happens...
    Freshservice New User
     
    Then do this...
    Microsoft Teams Send Chat Message
  • Freshservice {{item.actionAppName}}

    Freshservice + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Freshservice + Microsoft Teams in easier way

It's easy to connect Freshservice + Microsoft Teams without coding knowledge. Start creating your own business flow.

    Triggers
  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

  • New Chat

    Trigger every time a new chat is created.

  • New Chat Message

    Trigger every time a new chat message is created.

  • New Meeting

    Trigger every time a new meeting is created.

  • New Message Posted to Channel

    Triggers when a new message is posted to a specific #channel you choose.

  • New Team

    Trigger every time a new team is created.

  • New User

    Trigger every time a new user is added in the group's user list.

    Actions
  • Add Member

    Add new member in a group.

  • Create Channel

    Creates a new channel.

  • Create Chat

    Creates a new chat.

  • Create Meeting

    Create a meeting

  • Delete user

    Delete an user from an Ms Team group.

  • Send Channel Messages

    Post a new message to a channel you choice.

  • Send Chat Message

    Send Chat Message.

Show All

How Freshservice & Microsoft Teams Integrations Work

  1. Step 1: Choose Freshservice as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Microsoft Teams as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshservice to Microsoft Teams.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshservice and Microsoft Teams

Freshservice?

Freshservice is a cloud-based customer service and IT help desk software. It helps you to manage your customers with an easy-to-use interface and tracks support tickets from start to respution.

  • Microsoft Teams?

    • Team is a new chat-based workspace in Microsoft Office 365 that brings people, conversations and content together, making it faster and easier to get work done.

  • Integration of Freshservice and Microsoft Teams

    • With the integration of Freshservice and Microsoft Teams, users can create a ticket directly from team with a single click. The ticket will be automatically synced across the two services. Users can also view the ticket status, close the ticket, add attachments and comment on the ticket directly from Microsoft Teams.

  • Benefits of Integration of Freshservice and Microsoft Teams

    • With the integration of Freshservice and Microsoft Teams, users can directly create a ticket from team with a single click. The ticket will be automatically synced across the two services. Users can also view the ticket status, close the ticket, add attachments and comment on the ticket directly from Microsoft Teams. And it also provides more communication channels between teams and Freshservice agents to quickly obtain information when needed.

    The integration of Freshservice and Microsoft Teams is a good way to enhance user experience by providing more communication channels between teams and Freshservice agents to quickly obtain information when needed.

    The process to integrate Freshservice and Magento 2.X may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

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