Integrate Freshservice with Magento 2.X

Appy Pie Connect allows you to automate multiple workflows between Freshservice and Magento 2.X

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About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

About Magento 2.X

Magento 2.x is an open-source e-commerce platform written in PHP. It is one of the most popular e-feature-rich platforms that you to manage your eCommerce store without any hassle.

Want to explore Freshservice + Magento 2.X quick connects for faster integration? Here’s our list of the best Freshservice + Magento 2.X quick connects.

Explore quick connects

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Connect Freshservice + Magento 2.X in easier way

It's easy to connect Freshservice + Magento 2.X without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

  • New Customer

    Triggers when Magento gets a new customer.

  • New Order

    Triggers when a new order is created (with line item support).

  • New Product

    Triggers when a new product is created in Magento.

  • New Sales Order Credit Memo

    Triggers when a new sales order creditmemo is created.

  • New Sales Order Invoice

    Triggers when a new sales order invoice is created (with line item support).

  • New Sales Order Shipment

    Triggers when Magento gets a new sales order shipment (with line item support).

  • Updated Customer

    Triggers when Magento gets a updated customer.

  • Actions
  • Create Category

    Create a new category

  • Create Customer

    Create a new customer

  • Create Order

    Create a new catalog order

  • Create Product

    Create a new catalog product

  • Create Sales Order Comment

    Create a new sales order comment

  • Create Sales Order Invoice

    Create a new sales order invoice

  • Create/Update Product

    Create/update a new catalog product

  • Update Product

    Update a catalog product

How Freshservice & Magento 2.X Integrations Work

  1. Step 1: Choose Freshservice as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Magento 2.X as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshservice to Magento 2.X.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshservice and Magento 2.X

Magento is a leading ecommerce spution provider and has brought in the need of fresh monitoring and management of client’s online store. Magento Inc is an American ecommerce company that offers sputions in the field of development of a large-scale automated online marketplace.

The company was founded in 2007 by Roy Rubin and developed through the acquisition of Varien, Andrew Mercer, and other companies. The company is headquartered at San Jose, California and has offices in the United Kingdom, Germany, Brazil, India, Japan, China and Australia.

Freshservice is an all-in-one platform for customer support which allows to cplect data from multiple channels for better insights into customer service performance. The system monitors various support channels and gathers data from your website, social networks, support center and more.

Integration of Freshservice and Magento 2.X

It is becoming increasingly important to keep track of all your customer’s interactions with the company. This way merchants can understand their customers and give them exactly what they want. Using the Freshservice integration with Magento 2.X merchants will be able to automate the process of gathering customer feedback, monitor customer trends and connect with them easily. Analysis of cplected data will allow to create a plan of action and make necessary changes in order to improve customer satisfaction. This will allow merchants to provide better customer service and increase sales.

Benefits of Integration of Freshservice and Magento 2.X

The integration of Freshservice and Magento 2.X will provide many benefits to both merchants and shoppers. If you are a merchant, you can save time on routine tasks like monitoring customer service performance, cplecting user feedback and identifying trends — those tasks can now be done automatically thanks to Freshservice integration with Magento 2.X. In case you are a shopper, you can get a better shopping experience as merchants will be able to pay attention to your needs faster than before.

After reading this article you will know more about Freshservice and Magento 2.X and the benefits that their integration brings to both merchants and shoppers.

The process to integrate Freshservice and Magento 2.X may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on November 09,2022 06:11 pm