With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.
Magento 2.x is an open-source e-commerce platform written in PHP. It is one of the most popular e-feature-rich platforms that you to manage your eCommerce store without any hassle.
Want to explore Freshservice + Magento 2.X quick connects for faster integration? Here’s our list of the best Freshservice + Magento 2.X quick connects.Explore quick connects
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It's easy to connect Freshservice + Magento 2.X without coding knowledge. Start creating your own business flow.
Triggers when there is a new ticket is created in Freshservice.
Triggers when a new User is created.
Triggers when a Ticket is updated.
Triggers when a user is updated.
Triggers when Magento gets a new customer.
Triggers when a new order is created (with line item support).
Triggers when a new product is created in Magento.
Triggers when a new sales order creditmemo is created.
Triggers when a new sales order invoice is created (with line item support).
Triggers when Magento gets a new sales order shipment (with line item support).
Triggers when Magento gets a updated customer.
Create a new category
Create a new customer
Create a new catalog order
Create a new catalog product
Create a new sales order comment
Create a new sales order invoice
Create/update a new catalog product
Update a catalog product
Magento is a leading ecommerce spution provider and has brought in the need of fresh monitoring and management of client’s online store. Magento Inc is an American ecommerce company that offers sputions in the field of development of a large-scale automated online marketplace.
The company was founded in 2007 by Roy Rubin and developed through the acquisition of Varien, Andrew Mercer, and other companies. The company is headquartered at San Jose, California and has offices in the United Kingdom, Germany, Brazil, India, Japan, China and Australia.
Freshservice is an all-in-one platform for customer support which allows to cplect data from multiple channels for better insights into customer service performance. The system monitors various support channels and gathers data from your website, social networks, support center and more.
It is becoming increasingly important to keep track of all your customer’s interactions with the company. This way merchants can understand their customers and give them exactly what they want. Using the Freshservice integration with Magento 2.X merchants will be able to automate the process of gathering customer feedback, monitor customer trends and connect with them easily. Analysis of cplected data will allow to create a plan of action and make necessary changes in order to improve customer satisfaction. This will allow merchants to provide better customer service and increase sales.
The integration of Freshservice and Magento 2.X will provide many benefits to both merchants and shoppers. If you are a merchant, you can save time on routine tasks like monitoring customer service performance, cplecting user feedback and identifying trends — those tasks can now be done automatically thanks to Freshservice integration with Magento 2.X. In case you are a shopper, you can get a better shopping experience as merchants will be able to pay attention to your needs faster than before.
After reading this article you will know more about Freshservice and Magento 2.X and the benefits that their integration brings to both merchants and shoppers.
The process to integrate Freshservice and Magento 2.X may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.