Integrate Freshservice with Magento 2.X

Magento is a leading ecommerce spution provider and has brought in the need of fresh monitoring and management of client’s online store. Magento Inc is an American ecommerce company that offers sputions in the field of development of a large-scale automated online marketplace.

The company was founded in 2007 by Roy Rubin and developed through the acquisition of Varien, Andrew Mercer, and other companies. The company is headquartered at San Jose, California and has offices in the United Kingdom, Germany, Brazil, India, Japan, China and Australia.

Freshservice is an all-in-one platform for customer support which allows to cplect data from multiple channels for better insights into customer service performance. The system monitors various support channels and gathers data from your website, social networks, support center and more.

Integration of Freshservice and Magento 2.X

It is becoming increasingly important to keep track of all your customer’s interactions with the company. This way merchants can understand their customers and give them exactly what they want. Using the Freshservice integration with Magento 2.X merchants will be able to automate the process of gathering customer feedback, monitor customer trends and connect with them easily. Analysis of cplected data will allow to create a plan of action and make necessary changes in order to improve customer satisfaction. This will allow merchants to provide better customer service and increase sales.

Benefits of Integration of Freshservice and Magento 2.X

The integration of Freshservice and Magento 2.X will provide many benefits to both merchants and shoppers. If you are a merchant, you can save time on routine tasks like monitoring customer service performance, cplecting user feedback and identifying trends — those tasks can now be done automatically thanks to Freshservice integration with Magento 2.X. In case you are a shopper, you can get a better shopping experience as merchants will be able to pay attention to your needs faster than before.

After reading this article you will know more about Freshservice and Magento 2.X and the benefits that their integration brings to both merchants and shoppers.

The process to integrate Freshservice and Magento 2.X may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.