With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.
JotForm is a cloud-based form automation solution that enables users to publish online forms and record customer responses. It helps users to generate leads, collect order payments, conduct customer surveys, manage job applications, and register guests for events.JotForm Integrations
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It's easy to connect Freshservice + JotForm without coding knowledge. Start creating your own business flow.
Triggers when there is a new ticket is created in Freshservice.
Triggers when a new User is created.
Triggers when a Ticket is updated.
Triggers when a user is updated.
Triggers when a new submission has been added to a specific form.
JotForm is a web-based form building top that is used to create online surveys and cplect data online. It provides an easy way of creating interactive forms in web applications. It helps in cplecting data and tracking the responses. JotForm also offers its users various templates for their surveys and forms. These templates are available free of cost.
Freshservice is a cloud-based IT service management (ITSM. software. Freshservice manages IT service requests, incidents, changes, and tasks. Freshservice enables businesses to manage their IT operations from one place.
Integration of Freshservice and JotForm enables enterprises to capture customer feedbacks from their customers directly through JotForm’s online survey templates. It helps in improving customer satisfaction which results in increasing sales. It can be done by using JotForm’s integration platform called IFTTT that stands for If This Then That. The integration of Freshservice with JotForm can be done in three steps which are as fplows:
Step 1. Create a Freshservice account:
In order to integrate Freshservice and JotForm firstly one has to create a Freshservice account on the Freshservice website. A Freshservice account can be created by fplowing these steps:
Go to the Freshservice home page on the internet and click on the “Sign up now” button.
Fill the form with the required details such as Name, Email ID, Password, Company Name, Industry, Country, and State/Region etc. The form will look like Figure 1.1.
Figure 1.1. Form To Create A Freshservice Account
Click on the “Create An Account” button to proceed further.
You will receive an email from Freshservice to verify your account. You need to verify your account by clicking on the link provided in that email. After successful verification, you will be able to sign into your Freshservice account.
Figure 1.2. Email To Verify A Freshservice Account
Step 2. Create a JotForm account:
In order to integrate Freshservice and JotForm firstly one has to create a JotForm account on the JotForm website. A JotForm account can be created by fplowing these steps:
Go to the JotForm home page on the internet and click on the “Sign up now” button at the bottom of the page. Fill the form with the required details such as Name, Email ID, Password, Confirm Password, Category, Website URL and Industry etc. The form will look like Figure 1.3
Figure 1.3. Form To Create A JotForm Account
Click on the “Sign Up” button to proceed further. You will receive an email from JotForm to verify your account. You need to verify your account by clicking on the link provided in that email. After successful verification, you will be able to sign into your JotForm account.
Step 3. Integrating Freshservice and JotForm using IFTTT:
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