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Freshservice + Gmail Integrations

Appy Pie Connect allows you to automate multiple workflows between Freshservice and Gmail

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

About Gmail

Gmail is the free, web-based email service from Google. Gmail's mail storage, search, and conversation features save you time and keep your messages secure.

Gmail Integrations
Gmail Alternatives

Looking for the Gmail Alternatives? Here is the list of top Gmail Alternatives

  • Zoho Mail Zoho Mail
  • Microsoft Outlook Microsoft Outlook
  • Office 365 Office 365
  • Microsoft Exchange Microsoft Exchange

Best ways to Integrate Freshservice + Gmail

  • Freshservice Gmail

    Freshservice + Gmail

    Create Draft to Gmail from New User in Freshservice Read More...
    Close
    When this happens...
    Freshservice New User
     
    Then do this...
    Gmail Create Draft
  • Freshservice Gmail

    Freshservice + Gmail

    Send Email in Gmail when New User is created in Freshservice Read More...
    Close
    When this happens...
    Freshservice New User
     
    Then do this...
    Gmail Send Email
  • Freshservice Gmail

    Freshservice + Gmail

    Create Label to Gmail from New User in Freshservice Read More...
    Close
    When this happens...
    Freshservice New User
     
    Then do this...
    Gmail Create Label
  • Freshservice Gmail

    Freshservice + Gmail

    Create Draft to Gmail from New Ticket in Freshservice Read More...
    Close
    When this happens...
    Freshservice New Ticket
     
    Then do this...
    Gmail Create Draft
  • Freshservice Gmail

    Freshservice + Gmail

    Send Email in Gmail when New Ticket is created in Freshservice Read More...
    Close
    When this happens...
    Freshservice New Ticket
     
    Then do this...
    Gmail Send Email
  • Freshservice {{item.actionAppName}}

    Freshservice + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Freshservice + Gmail in easier way

It's easy to connect Freshservice + Gmail without coding knowledge. Start creating your own business flow.

    Triggers
  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

  • New Attachment

    Triggers whenever a new attachment is received (trigger is initiated once per attachment).

  • New Email

    Triggers when a new e-mail appears in the specified mailbox.

  • New Email Matching Search

    Triggers when you receive a new email that matches a search string you provide.

  • New Labeled Email

    Triggers when you receive a new email in a label.

  • New Starred Email

    Triggers everytime you receive a new email and Starmark it within two days.

  • New Thread

    Triggers every time a new thread starts.

    Actions
  • Create Draft

    Draft a new email message(but don't send).

  • Create Label

    Creates a new label.

  • Send Email

    Draft a new email message & send it.

How Freshservice & Gmail Integrations Work

  1. Step 1: Choose Freshservice as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Gmail as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshservice to Gmail.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshservice and Gmail

Freshservice?

It is a cloud based help desk software application that helps companies to manage their IT services and customer support. It is a complete integrated spution which provides tops for service management, customer support, ITIL, and business intelligence. It can be used by help desk teams, IT admins of any size, and customers.

On the other hand, Gmail is an email service provided by Google. It is free web-based emailing service that allows users to send and receive emails from anywhere in the world. Gmail users can access their mails through its web interface or by using any of the available mobile apps.

  • Gmail?
  • It is a set of web-based productivity applications including email, calendar, chat, video calling, etc. Gmail is used by 1 billion people worldwide and it is the most popular webmail service in the world.

  • Integration of Freshservice and Gmail
  • Freshservice has a native Gmail integration with its help desk platform. It enables a help desk team to automatically start a new ticket when a new email is received in one’s Gmail inbox. This automation enables the help desk team to prioritize incoming requests instantly which in turn helps them to answer customer queries faster than before. This integration also ensures that tickets are created only for real customer issues and not for spam emails. Also, the help desk team can reply to Gmail messages in Freshservice using a canned response which helps them to respond faster.

  • Benefits of Integration of Freshservice and Gmail
  • The major benefits of integration of Freshservice and Gmail are:

    It helps a help desk team to manage incoming emails effectively; It helps them to respond to incoming emails quickly; The integration saves time for both the help desk team and the customers; It also helps business owners to reduce costs as they don’t have to pay more for customer support services; The integration gives better ROI on investment as it reduces time spent on answering customer queries; It results in increased customer satisfaction.

    In conclusion, Freshservice is a complete integrated IT service management spution whereas Gmail is a web-based email service. Together, they are an effective combination for managing customer enquiries efficiently.

    The process to integrate Freshservice and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.