With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.
ClickSend is a cloud-based service that allows you to send and receive SMS, Email, Voice, Fax, and Letters to and from anywhere in the globe.
ClickSend SMS IntegrationsFreshservice + ClickSend SMS
Create Contact List to ClickSend SMS from New User in Freshservice Read More...Freshservice + ClickSend SMS
Send Voice in ClickSend SMS when New User is created in Freshservice Read More...Freshservice + ClickSend SMS
Send Fax in ClickSend SMS when New User is created in Freshservice Read More...Freshservice + ClickSend SMS
Send MMS in ClickSend SMS when New User is created in Freshservice Read More...Freshservice + ClickSend SMS
Send SMS in ClickSend SMS when New User is created in Freshservice Read More...It's easy to connect Freshservice + ClickSend SMS without coding knowledge. Start creating your own business flow.
Triggers when there is a new ticket is created in Freshservice.
Triggers when a new User is created.
Triggers when a Ticket is updated.
Triggers when a user is updated.
Triggers when a new incoming sms is received.
Creates a new contact in a list.
Creates a new contact list.
Delete specific contact from list based on the contact ID.
Delete a specific contact list.
Sends a new fax.
Send a new MMS.
Sends an A4 PDF document via the post. The PDF is printed, folded, inserted into an envelope and posted to any address globally.
Sends a postcard via the post. The PDF is printed and delivered to any address globally.
Sends a new SMS.
Sends a new SMS to a list of contacts.
Send a Voice Text-to-speech message to a mobile phone or landline.
(30 seconds)
(10 seconds)
(30 seconds)
(10 seconds)
(2 minutes)
Freshservice is an online platform that provides enterprise IT infrastructure monitoring, alerts, and management. It offers the software to monitor infrastructure including servers, desktops, databases, virtual machines, applications, and networks. Freshservice is a cloud-based service that is available for free to users for up to 10 monitors. Customers pay based on their plan. Freshservice has a list of partners in its website who have integrated with the platform to provide services such as network security, virtualization support, and application management. Freshservice can also be used to monitor cloud servers.
ClickSend SMS is a business messaging spution that allows creating and sending text messages to customers and clients. ClickSend SMS uses your existing web hosting provider and requires no additional hardware or software. It can be used for communications such as marketing messages, appointment reminders, alert notifications, and more. ClickSend SMS can be integrated with Freshservice to send out alerts when certain events are triggered in the Freshservice platform. The alerts can include data from the event such as server load, memory usage, etc.
Integration of Freshservice and ClickSend SMS allows sending alerts when certain events are triggered in the Freshservice platform. Events can be monitored by a script running in the Freshservice platform that checks for certain events and sends it to a third-party service like ClickSend SMS. This integration is particularly useful in IT infrastructure management. Let us consider the case where we want to send out notifications when a server crashes in our infrastructure. We can set up a script that checks for crashed servers every so often (e.g., every 5 minutes. When a server crashes, our script will send out an alert to all employees via text message through ClickSend SMS. The text message will contain information about the crash including which server?s crashed, how long it crashed, etc. Thus, this integration is useful in sending out alerts to different teams as well as making them aware of any issues in our infrastructure. We can also use this integration for internal communication within the organization. For example, we can set up an alert that sends out email notifications to different teams when a new hire joins the company.
The benefits of integrating Freshservice and ClickSend SMS are as fplows:
This integration is useful because we can send out alerts in real time as soon as an event occurs in our infrastructure. That way, we will be able to reach out in real time to employees about any issues that may occur such as a server crash. If we do not have this system in place, then we will be delayed in reaching out to employees about these issues because they will not know what has happened until they check back at the end of their shift or when they log on again after their break. With this integration, we will be able to give employees instant updates about any issues that may arise during their shift or break so they will know exactly what is happening even if they are not actively monitoring their computers at that moment. Also, it allows us to communicate with employees without causing disruption because we will only be sending alerts when necessary rather than bombarding them with messages every time something happens even though they may not have time to look into those issues at that moment.
Another benefit of this integration is time saving because employees can remotely access the system for viewing reports or checking their schedule instead of having to go into the office just to check on these things. Also, since employees can check their schedules or access reports from home or anywhere else, they won?t need to waste time going into the office just to check if there?s any changes to their schedule or see if they have any tasks or assignments they need to do that day or week. This way, they don?t have to waste time going into the office unnecessarily when they don?t have work scheduled for them at that moment or have already completed all their tasks and now have time off from work so they can go home early or take care of things outside of work. So overall, integrating Freshservice and ClickSend SMS saves time for employees because it reduces the need for them to go into the office unnecessarily and gives them more free time at home or doing other things outside of work.
The process to integrate Freshservice and ClickSend SMS may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.