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Freshservice + CheckMarket Integrations

Appy Pie Connect allows you to automate multiple workflows between Freshservice and CheckMarket

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

About CheckMarket

CheckMarket is an enterprise survey platform that will assist you and your team in creating and implementing effective and engaging surveys as well as providing you with relevant and actionable data.

CheckMarket Integrations

Best ways to Integrate Freshservice + CheckMarket

  • Freshservice CheckMarket

    Freshservice + CheckMarket

    Send Survey Invitation in Check Market when New User is created in Freshservice Read More...
    Close
    When this happens...
    Freshservice New User
     
    Then do this...
    CheckMarket Send Survey Invitation
  • Freshservice CheckMarket

    Freshservice + CheckMarket

    Send Survey Invitation in Check Market when New Ticket is created in Freshservice Read More...
    Close
    When this happens...
    Freshservice New Ticket
     
    Then do this...
    CheckMarket Send Survey Invitation
  • Freshservice CheckMarket

    Freshservice + CheckMarket

    Send Survey Invitation in Check Market when Update Ticket is added to Freshservice Read More...
    Close
    When this happens...
    Freshservice Update Ticket
     
    Then do this...
    CheckMarket Send Survey Invitation
  • Freshservice CheckMarket

    Freshservice + CheckMarket

    Send Survey Invitation in Check Market when Update User is added to Freshservice Read More...
    Close
    When this happens...
    Freshservice Update User
     
    Then do this...
    CheckMarket Send Survey Invitation
  • Freshservice Gmail

    Freshservice + Gmail

    Create Draft to Gmail from New User in Freshservice Read More...
    Close
    When this happens...
    Freshservice New User
     
    Then do this...
    Gmail Create Draft
  • Freshservice {{item.actionAppName}}

    Freshservice + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Freshservice + CheckMarket in easier way

It's easy to connect Freshservice + CheckMarket without coding knowledge. Start creating your own business flow.

    Triggers
  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

  • New Complete Respondent

    Triggers when a respondent has completed a survey.

  • New Partial Respondent

    Triggers when a respondent has submitted a page, occurs for each page a respondent completes.

  • Panelist Unsubscribed

    Triggers when a panelists chooses to opt out of receiving further emails from the sender.

    Actions
  • Send Survey Invitation

    Add a new panelist to your survey. If your survey is Live and the CheckMarket email channel is active, a survey invitation will be automatically sent.

How Freshservice & CheckMarket Integrations Work

  1. Step 1: Choose Freshservice as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick CheckMarket as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshservice to CheckMarket.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshservice and CheckMarket

The article “Freshservice and CheckMarket Integration” by David Raskin describes the benefits of integrating Freshservice and CheckMarket. Raskin states that both these companies provide software products but each company has its own unique way of doing it. He describes that Freshservice is an on-demand, integrated cloud-based IT service management platform, while CheckMarket is an IT service management (ITSM. spution provider (Raskin 2012. According to Raskin, Freshservice enables IT organizations to manage their systems, applications, and services and provides the capability of proactively responding to issues before they become serious problems while CheckMarket provides the tops to help customers deal with their technpogy problems and better manage their IT assets. The author describes how integrating these two systems would help organizations in understanding their environments. They could see the correlations between the underlying components of their IT infrastructure and they could also identify any possible bottlenecks (Raskin 2012.

The author describes that Freshservice’s product suite consists of three modules. SaaS (Software as a Service. spution for IT service management called Freshservice Suite, a mobile app for managing service desk operations called Freshapp, and a plug-in platform called Freshplug. He also explains that Freshservice’s integration with CheckMarket includes three features - Freshservice Plug-in to CheckMarket, Checkmarket Plug-in to Freshservice, and Checkmarket API for Freshservice. These features allow users to integrate their IT infrastructure environment with the Help Desk module of Checkmarket so that when any new ticket gets created in Freshservice, it automatically gets synced with the relevant tickets in Checkmarket. This helps organizations understand the correlation between underlying components of their IT infrastructures so that they can improve their overall effectiveness. Similarly, when an existing ticket in Checkmarket gets updated, it automatically gets integrated with the corresponding tickets in Freshservice (Raskin 2012.

According to Raskin, Freshservice’s integration with Checkmarket helps organizations in identifying any possible bottlenecks. He explains how this could happen by means of an example. If there was a huge spike in fresh tickets related to an application or server in Checkmarket then it would help them identify any potential issues with that component of the system. In case of a server issue they could identify any other servers that are also facing similar issues so that they can take corrective measures. However, if there was no such spike then it would mean that there are no issues at all. This way they could maintain and improve upon their IT infrastructure. He also mentions another use case where Freshservice’s integration with CheckMarket helps customers in identifying the best suited resources for a particular ticket. This is done by correlating the tickets in both products. For example if a ticket required an application specialist to respve an issue then it would help them find the most suitable resource among the ones available with them (Raskin 2012.

In summary, integrating Freshservice and CheckMarket helps organizations identify bottlenecks in their IT infrastructure by correlating data from multiple sources. It also helps them identify the best suited resource for a particular ticket based on ticket attributes like component, status, priority etc. In addition, it will also help them understand their environment by showing correlations between the underlying components of their systems and applications.

References

The process to integrate Freshservice and CheckMarket may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.