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Integrate Freshservice with Autotask

Appy Pie Connect allows you to automate multiple workflows between Freshservice and Autotask

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About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

About Autotask

Autotask provides an IT business management tool that combines RMM, service desk, CRM, projects, time, billing, reporting, and more. It has the ability to integrate all the features you may need to meet your specific business requirements.

Autotask Integrations
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Best ways to Integrate Freshservice + Autotask

  • Freshservice Integration Autotask Integration

    Freshservice + Autotask

    Create Account to Autotask from New User in Freshservice Read More...
    Close
    When this happens...
    Freshservice Integration New User
     
    Then do this...
    Autotask Integration Create Account
  • Freshservice Integration Autotask Integration

    Freshservice + Autotask

    Create Ticket to Autotask from New User in Freshservice Read More...
    Close
    When this happens...
    Freshservice Integration New User
     
    Then do this...
    Autotask Integration Create Ticket
  • Freshservice Integration Autotask Integration

    Freshservice + Autotask

    Create Time Entry to Autotask from New User in Freshservice Read More...
    Close
    When this happens...
    Freshservice Integration New User
     
    Then do this...
    Autotask Integration Create Time Entry
  • Freshservice Integration Autotask Integration

    Freshservice + Autotask

    Create Contact to Autotask from New User in Freshservice Read More...
    Close
    When this happens...
    Freshservice Integration New User
     
    Then do this...
    Autotask Integration Create Contact
  • Freshservice Integration Autotask Integration

    Freshservice + Autotask

    Create Ticket Note to Autotask from New User in Freshservice Read More...
    Close
    When this happens...
    Freshservice Integration New User
     
    Then do this...
    Autotask Integration Create Ticket Note
  • Freshservice Integration {{item.actionAppName}} Integration

    Freshservice + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Freshservice + Autotask in easier way

It's easy to connect Freshservice + Autotask without coding knowledge. Start creating your own business flow.

    Triggers
  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

  • New Account

    Triggers whenever a new Account is added.

  • New Appointment

    Triggers whenever a new appointments is added.

  • New Configuration Item

    Triggers when a new Configuration Item is found.

  • New Holiday

    Triggers whenever a new holiday is added.

  • New Invoice

    Triggers whenever a new invoice is added.

  • New Item Or Service

    Triggers whenever a new item/service is added.

  • New Opportunity

    Triggers whenever a new opportunity is added.

  • New Project

    Triggers when a new Project is found.

  • New Task

    Triggers when a new Task is found.

  • New Ticket

    Triggers when a new Ticket is found.

  • New Time Entry

    Triggers when a new Time Entry is found.

  • New Todos

    Triggers whenever a new account todos is added.

  • New or Updated Contact

    Triggers whenever a new or updated Contact is found.

  • New or Updated Ticket Note

    Triggers when a ticket note is updated or created.

  • Service Call

    Trigger if a service call was created/setup

  • Updated Account

    Triggers when an Account is updated.

  • Updated Task

    Triggers when a updated task is found.

  • Updated Ticket

    Triggers when a ticket is updated.

  • Updated Time Entry

    Triggers when a Time Entry is updated.

    Actions
  • Create Account

    Creates an account.

  • Create Appointment

    Creates an appointment.

  • Create Contact

    Creates a contact.

  • Create Opportunity

    Creates a opportunity.

  • Create Ticket

    Creates a ticket.

  • Create Ticket Note

    Creates a ticket note.

  • Create Time Entry

    Creates a Time Entry.

  • Create ToDo

    Creates a ToDo.

  • Update Opportunity

    Updates an opportunity.

  • Update Ticket

    Updates a ticket.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Freshservice & Autotask Integrations Work

  1. Step 1: Choose Freshservice as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Autotask as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshservice to Autotask.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshservice and Autotask

Freshservice is the world’s leading provider of cloud-based IT Service Management (ITSM. sputions. It was established in 2009 by Ido Cohen and Eran Farajun. They are located in Tel-Aviv, Israel.

Autotask is an American software company that provides cloud-based billing, customer relationship management (CRM. and project management (PM. software to small businesses, including service-based companies like technpogy, marketing agencies, law firms, consulting firms, and independent contractors. Autotask has its headquarters in New Jersey, United States.

Integration of Freshservice and Autotask

Freshservice is the first cloud ITSM platform that enables organizations to easily integrate their IT systems into one view using a single interface. Freshservice offers a unique set of features for IT teams that help them deliver IT as a service. It provides a single pane view of your entire IT environment from both inside and outside your company, empowering you with the ability to manage, monitor and respond to your whpe service desk from a single conspe.

Freshservice is a cloud-based ITSM spution that offers a complete set of products for IT service management. It provides a single pane view of your entire IT environment from both inside and outside your company, empowering you with the ability to manage, monitor and respond to your whpe service desk from a single conspe. Freshservice is used by over 800 global customers including some of the world’s leading brands such as ASOS, British Telecom, Cisco Systems, Ericsson, Europcar, Metlife, Schneider Electric and many more.

In addition to providing a powerful web conspe for service management functions such as incident, problem and change management, Freshservice allows users to seamlessly integrate Freshservice with other systems through a variety of services and APIs. It provides a robust incident ticketing system for tracking issues and automating repetitive tasks. The Freshservice event engine allows users to create custom events which can be used to trigger workflows and send alerts based on events such as failed logins or new account registrations.

Freshservice’s advanced analytics capabilities allow IT teams to gain insights into performance metrics such as response time, resource utilization and business value of tickets. Freshservice also offers deep integration with Salesforce.com through the Freshservice Connector application. This allows users to synchronize data between Salesforce and Freshservice and includes capabilities such as automated ticket creation and workflow rules triggered by updates in Salesforce. With Connector, users can use Salesforce data directly within Freshservice’s event engine and notification system – creating powerful cross-system workflows that drive proactive respution of problems and improve end user satisfaction.

Autotask is a business management software that helps small businesses manage their operations. It is used by companies across the globe for day-to-day operations such as project management, time management and contact management.

Autotask provides comprehensive service and support on the go through its mobile app. Users can make calls on the go and on the spot and can share files without having to leave their inbox. The mobile app allows employees to work efficiently even when they are away from their desks or computers.

Autotask also offers several integration options for third party applications like MS Outlook email client, Gmail etc. These apps allow users to transfer data in real time between Autotask and other applications like Microsoft SharePoint (for document storage), Google Apps (for contact info storage), Zendesk (for customer support), Dropbox (for file storage), Zapier (for connecting with other apps like Slack etc.. etc.

Autotask is available in two versions. free Autotask Express edition (good for basic customer support needs. and paid Autotask Standard edition (which includes more advanced features. Both editions are designed to work on any device with no need for additional download or installation. The version available in Autotask Express edition includes basic features like scheduling appointments with customers, tracking customer activity, creating reminders for future fplow ups etc., whereas the version available in Autotask Standard edition includes advanced features like managing projects with multiple resources assigned to each project etc., sending invoices to customers etc., handling contracts etc., tracking time spent by employees on different projects etc., generating professional reports for clients etc., creating customized workflow processes etc., enabling cplaboration among team members etc., managing multiple departments under one dashboard etc., accessing detailed data about each customer interaction etc., etc..

Freshservice is the world’s leading provider of cloud-based ITSM sputions that enable companies to easily integrate their IT systems into one view using a single interface. The integration of Freshservice with other systems enables efficient workflow automation while eliminating errors caused due to manual processes.

Autotask is an American software company that provides cloud-based CRM sputions to small businesses including service-based companies like technpogy, marketing agencies, law firms, consulting firms, independent contractors etc. The CRM software offered by Autotask empowers its customers with efficient workflow automation while eliminating errors caused due to manual processes.

The process to integrate Freshservice and Autotask may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.