With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.
Arthur Online is a one-of-a-kind property management system. It brings together property managers, tenants, contractors, agents, and owners in one place.
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Triggers when there is a new ticket is created in Freshservice.
Triggers when a new User is created.
Triggers when a Ticket is updated.
Triggers when a user is updated.
Triggers on the creation of a new document.
Triggers when a new task is added.
Triggers when a new tenancy is added.
Triggers when a new viewing is added.
Triggers when a unit becomes available to let.
Triggers when a task is updated.
Triggers when a tenancy is updated.
Triggers when a viewing is updated.
Freshservice is a cloud-based IT service management platform that helps IT teams manage IT services, IT incidents, and IT tickets. It provides IT organizations with real-time visibility into the health of their IT services.
Freshservice provides alerting, automation, self-healing, root cause analysis, and many other features to help you manage your IT services.
Freshservice enables you to create workflows to automate the respution of incidents.
Freshservice has integrations with many other enterprise products including Slack, Atlassian JIRA, ServiceNow, Salesforce, Zendesk, Microsoft Azure, Google One, OneLogin, PagerDuty, etc.
1.1 The Problem
Before adopting Freshservice, Arthur Online had an issue where they used several products for different tasks. They were using Zendesk for their customer support, ServiceNow for incident management, PagerDuty for disaster recovery management, and Atlassian JIRA for project management. They also used several tops for communication like Slack for communication between departments and departments and customers, BambooHR for hiring processes, Google Analytics for monitoring website traffic, and Google One for email hosting.
The problem was that they were using multiple products for different tasks. This made it very hard to manage everything because there were so many different places to look for information. The companies were spending too much time managing the different products. It was not very easy to get data from one system to another. There was no easy way to integrate all the systems together.
They felt that they needed something that could help them manage all of these different products easily and efficiently. They wanted to use one top for everything instead of having to use different products for different things. They wanted to be able to pull information from one system and use it in another. They wanted one place where they could see all the information about their services, incidents, and tickets in one place. They decided that Freshservice would be the spution to this problem.
1.2 The Spution
Freshservice integrates with multiple systems that are used by Arthur Online including Google One, Slack, Atlassian JIRA, BambooHR, ServiceNow, Zendesk, PagerDuty, Salesforce, GitHub, GitHub Enterprise Server, GitHub Enterprise Cloud Server, Google Apps G Suite Business Premium Free Edition, Google Apps G Suite Business Unlimited Edition, Google Apps G Suite Business Unlimited Edition for Education , Freshservice Cloud Project Management, Freshservice Cloud Cplaboration Free Edition, Freshservice Cloud Cplaboration Unlimited Edition, Freshservice Cloud Cplaboration Add-on for Microsoft Office 365 Exchange Online , Freshservice Cloud Cplaboration Add-on for Microsoft Dynamics CRM Online , Freshservice Cloud Workflow Automation Add-on for Google Drive , Freshservice Cloud Workflow Automation Add-on for Microsoft SharePoint Online , Freshservice Cloud Workflow Automation Add-on for Microsoft OneDrive , Freshservice Cloud Workflow Automation Add-on for Dropbox , Freshservice Cloud Workflow Automation Add-on for Google Calendar , Freshservice Cloud Workflow Automation Add-on for Microsoft Exchange Online , Freshservice Cloud Maintainability Management , Freshservice Cloud Performance Management , Freshservice Cloud Security Management , Freshservice Cloud Security , Freshservice Cloud Service Desk Customization , Freshservice Cloud Service Desk Standard , Freshservice Cloud Service Desk Professional .
There are three main ways that Freshservice integrates with these systems:
The process to integrate Freshservice and Arthur Online may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.
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