With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.
The Amazon SNS platform (SNS) is a web service that enables you to send an SMS or a text-enabled mobile push notification to targeted subscribers.Amazon SNS Integrations
Freshservice + Amazon SNSCreate Message to Amazon SNS from New User in Freshservice Read More...
Freshservice + Amazon SNSCreate Topic to Amazon SNS from New User in Freshservice Read More...
Freshservice + Amazon SNSCreate Message to Amazon SNS from New Ticket in Freshservice Read More...
Freshservice + Amazon SNSCreate Topic to Amazon SNS from New Ticket in Freshservice Read More...
Freshservice + Amazon SNSCreate Message from Amazon SNS from Update Ticket to Freshservice Read More...
It's easy to connect Freshservice + Amazon SNS without coding knowledge. Start creating your own business flow.
Triggers when there is a new ticket is created in Freshservice.
Triggers when a new User is created.
Triggers when a Ticket is updated.
Triggers when a user is updated.
Triggers when you add a new subscription.
Triggers when you add a new topic.
Create a new message.
Create a new topic.
Freshservice is a cloud-based IT service management spution that provides IT departments with a centralized dashboard, comprehensive metrics, and automated monitoring to provide better IT service to their users across all departments. Amazon SNS allows for the easy scaling of the web service application and also helps in ensuring that the messages are sent from only authorized sources. Freshservice integrates with the Amazon SNS which allows for the easy and secure integration between the two platforms.
In order to integrate Freshservice with Amazon SNS, it needs to be configured on the Amazon SNS conspe in order to accept the message from an external source (Freshservice. It is important to note that it is not possible to send messages using the same instance but rather an external one. Once the integration with Amazon SNS has been created, it will allow Freshservice to receive notifications from any AWS services. One can also send notifications from Freshservice to AWS. This allows for the seamless integration between the two platforms.
The integration of Freshservice with Amazon SNS improves the scalability of both applications. Since both applications work independently, they can be run on different instances which will help in increasing the capacity. If needed, both applications can be scaled separately without affecting each other. In addition to this, Amazon SNS can also be used by Freshservice to send notifications to its users. These notifications can be sent based on the importance level or any other relevant value. Sending notifications through Amazon SNS ensures that the messages are sent from only authorized sources which reduces the risk of spamming.
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