Freshservice is a refreshingly easy-to-use, simple-to-configure, ITIL based IT service desk management solution in the cloud. It easily integrates with more than 100 other apps on Appy Pie’s Connect.Read More
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One of the best Cloud-based ITSM software that enables businesses to simplify their IT operations. This IT management solution is designed for organizations of all sizes, and offers features that include a ticketing system, self-service portal, and knowledge-base. Not only this, it provides ITIL-ready components that are designed to help IT administrators manage assets, problems & incidents, and change. By integrating Freshservice with Appy Pie Connect, you can automate your server workflow.
With Appy Pie Connect you can create a separate ‘Connect’ based on chosen events in Freshservice like server downtimes, bug reports, etc. You can connect a range of apps with Freshservice to automate your workflows without any specialized knowledge. Add a ticket to Freshservice from new rows on Google Sheets, create detailed calendar events for new Freshservice tickets, send a slack message for an updated Freshservice ticket and do a lot more with this advanced Freshservice - Appy Pie Connect integration.
We have listed some of the most creative ways in which you can use Freshservice to its maximum potential with Appy Pie Connect:
Appy Pie Connect brings together Triggers (like "New Ticket ") and Actions (like "Create Task") to complete an action in one app whenever a trigger occurs in another. This phenomenon is called “Connect” and these ‘Connects’ help you automate repetitive tasks saving you the trouble of doing them manually.
Triggers when there is a new ticket is created in Freshservice.
Triggers when a new User is created.
Triggers when a Ticket is updated.
Triggers when a user is updated.