Freshservice Integrations

Get full visibility into prospects, opportunities, teams, accounts, campaigns as well as contact activity by connecting
your Freshservice account with Appy Pie Connect

  • No code
  • No Credit Card
  • Lightning Fast Setup

About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

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How to Integrate Freshservice with Appy Pie Connect

Follow these steps to Integrate Freshservice:

  1. Go to Appy Pie Connect

  2. Create an account or login if you already have an account

  3. Search for the Freshservice App in the App directory

  4. Select a trigger event from the list

  5. Click on ‘Connect an Account’ and enter Freshservice account API key

  6. Your Freshservice app is now ready to integrate hundreds of apps supported on Appy pie Connect.

Freshservice Integration Details

Automatically add tickets to Freshservice from new rows on Google Sheets, create detailed calendar events for new Freshservice tickets, send a slack message for an updated Freshservice ticket, and do a lot more with this Appy Pie Connect integration. This Freshservice integration is meant to bridge the gap between your team and your IT support team. With Appy Pie Connect, you can create a separate ‘Connect’ based on chosen events in Freshservice like server downtimes, bug reports, etc. You can connect a range of apps with Freshservice to automate your workflows without any specialized knowledge.

Why You Should Use Freshservice Integrations?

One of the best Cloud-based ITSM software that enables businesses to simplify their IT operations. This IT management solution is designed for organizations of all sizes. It offers many features that include a ticketing system, a self-service portal, and a knowledge base. Not only this, it provides ITIL-ready components that are designed to help IT administrators manage assets, problems & incidents, and change. By using Freshservice with Appy Pie Connect, you can automate your service workflow without any.

Here is how you can use Freshservice with Appy Pie Connect:

  • Take quick action on Freshservice tickets. Use Appy Pie Connect and automatically add your Freshservice tickets with all the details to your preferred project and task management tools such as Trello, Asana, Todoist, ClickUp, etc. where your team can resolve it instantly.
  • Connect Freshservice to Google Calendar and automatically create a new detailed event on Google Calendar with all the information you need from new tickets on Freshservice. This Freshservice-Google Calendar integration automatically creates Freshservice tickets for updated rows on Google Sheets.
  • Integrate Freshservice with Slack and keep your team informed of any changes to a support ticket. This Freshservice-Slack automation will automatically send a slack message with every detail you specify from each ticket that is updated on Freshservice.
  • Connect Freshservice to JIRA and automatically add JIRA issues to Freshservice as a ticket. This Freshservice and JIRA integration help users to maintain their project pace.
  • Get an update when a ticket is updated on Freshservice. Connect Freshservice to Twilio and automatically receive a Twilio SMS message every time a ticket is updated on Freshservice.
  • Integrate Freshservice with Asana and automatically create Asana tasks from new Freshservice tickets without any manual efforts.
  • Add tickets to Freshservice from new entries on Typeform by connecting them together. This Freshservice-Typeform integration makes the lead generation process more efficient.

Appy Pie Connect brings together Triggers (like "New Ticket ") and Actions (like "Create Task") to complete an action in one app whenever a trigger occurs in another. This phenomenon is called “Connect” and these ‘Connects’ help you automate repetitive tasks saving you the trouble of doing them manually.

Here is a list of Freshservice Triggers and Actions

Step By Step Freshservice Integration Guide

  1. To integrate the Freshservice app with Appy Pie Connect, search and select the Freshservice app from the app directory. Select the service required and click Continue to move forward with the integration.

    Note: You will require a paid or subscribed account of Freshservice to make the integration work.

  2. Click Connect An Account and a pop-up form will appear. Enter the Subdomain details including API token available in Freshservice account >> Settings >> API Key. Once correct details are inserted, click Yes, Continue.

  3. Click Continue to confirm Freshservice account and your account will get integrated with Appy Pie Connect.

Common Issues With Freshservice At Appy Pie Connect

Currently, there is no common issue in integrating Freshservice with Appy Pie Connect. Contact our support team to get the solution for any other query related to the integration.