Integrate Freshsales with Twilio

Appy Pie Connect allows you to automate multiple workflows between Freshsales and Twilio

  • No code
  • No Credit Card
  • Lightning Fast Setup

20 Million work hours saved

Award Winning App Integration Platform

About Freshsales

Freshsales is a complete customer relationship management (CRM) software suite for growing sales teams. It enables salespeople to close deals faster, and streamlines the entire sales process from opportunity identification through the handoff to operations.

About Twilio

Twilio is the communciton platform that millions of developers trust to build seamless communications experiences with phone calls, text messages, video calls, and more.

Want to explore Freshsales + Twilio quick connects for faster integration? Here’s our list of the best Freshsales + Twilio quick connects.

Explore quick connects

Looking for the Twilio Alternatives? Here is the list of top Twilio Alternatives

  • Zoho CRM Integration Zoho CRM
  • CallFire Integration CallFire
  • CallHub Integration CallHub
  • Infobip Integration Infobip
  • MessageBird Integration MessageBird
  • Plivo Integration Plivo
  • TextMagic Integration TextMagic
  • Zipwhip Integration Zipwhip
Connect Freshsales + Twilio in easier way

It's easy to connect Freshsales + Twilio without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Contact

    Triggers when a new contact is created.

  • New Deal

    Triggers when a new deal is created.

  • New Lead

    Triggers when a new lead is created.

  • New Call

    Triggers once a call is completed on your Twilio number.

  • New Recording

    Triggers once a new recording becomes available on your Twilio account.

  • New SMS

    Triggers the moment an SMS is sent to your Twilio Number.

  • Actions
  • Create Lead

    Creates a new lead.

  • Update Lead

    Updates an existing lead.

  • Call Phone

    Call a number or numbers and say your predefined message.

  • Send SMS

    Send a SMS to a number or numbers.

How Freshsales & Twilio Integrations Work

  1. Step 1: Choose Freshsales as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Twilio as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshsales to Twilio.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshsales and Twilio


Freshsales is a phone sales automation spution that helps businesses to manage and track their inbound and outbound sales calls. In addition, it has the features of a CRM (Customer Relationship Management. top, a sales pipeline tracker, and an email marketing and lead nurturing platform. It also allows you to create call lists, calls reports, and set up calls schedules. It’s a cloud-based software that enables you to cplaborate with your team, schedule calls, and send automated emails.

  • Twilio?
  • Twilio sells software for voice, video, messaging, and other communication needs. Its services include REST APIs (Application Program Interface), enabling software developers to access the company’s features of voice, SMS (Short Message Service), MMS (Multimedia Messaging Service), and video calling. The products of Twilio include Twilio Client SDKs (Software Development Kits. for web browsers, mobile applications, and WebRTC (Web Real-Time Communication. These SDKs are supported by its own API gateway infrastructure. The API gateway handles authentication, rate limiting, and customer support tops. A developer can use the API gateway to deploy Twilio’s services in his/her web application.

  • Integration of Freshsales and Twilio
  • Freshsales integrates with Twilio API for sending automated SMS messages to leads and customers on a scheduled basis. With this integration, you can send a text message to whomever you want whenever you need to. These texts can be used as reminders for appointments or simply to send an update about your product. You can use this feature to send reminder messages to your customers about their orders or deliveries. Or you could use it to promote your latest offers or discounts. For example, you could set up an automated text message that will be sent to clients in advance to remind them about their appointment with you tomorrow. This way, they won’t forget about it and will be more likely to show up at the appointed time. This helps you save time and effort because you don’t have to spend time calling or texting each customer individually. Another benefit of using this feature is the fact that customers see texts from businesses more often than they do calls, so it’s highly possible that they may open these kinds of messages more than they would open a call from your business. This means that even if they don’t respond immediately, they will still be reminded of their appointment later on. This will help you avoid situations where customers ignore your messages and then fail to show up at their appointments.

  • Benefits of Integration of Freshsales and Twilio
  • Integrating Freshsales with Twilio’s API is a win-win situation for both parties because it saves them time and money. Customers get better service because they don’t have to worry about missing their appointments due to lack of reminders while businesses save time and effort by automating those reminders. In addition, businesses get new customers who may have heard about them through these automated text message reminders. Also, customers are more likely to talk to businesses who’ve contacted them via text rather than those who called them so it gives businesses more chances to interact with their customers in a positive way. For example, customers may appreciate businesses that contact them via text because it shows that businesses care enough about their customers to check up on them by contacting them regularly rather than just once after they place an order. In addition to all this, integrating Freshsales with Twilio enables businesses to keep better track of who is buying what and when they buy it because they get all the information and reports on their leads and clients right in one platform. This way, businesses don’t have to spend so much time searching for information in multiple platforms anymore and can focus more on what really matters – interacting with their clients. This is probably the best advantage of integrating Freshsales with Twilio because businesses waste less time on hunting down information from different platforms and more time on doing things that matter such as building relationships with clients while maintaining their sales pipelines and tracking customer behavior patterns so that they can sell better products in the future.

    Integrating Freshsales with Twilio is very beneficial for both parties because it eliminates the need for businesses to waste time hunting down information from different platforms while saving them money by automating such tasks as sending automatic reminders via text messages for appointments. This integration helps businesses grow their clientele by giving them more chances to interact with their clients in a positive way while helping them save time by avoiding unnecessary back-and-forth searches for information in different platforms.

    The process to integrate Freshsales and TickTick may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

    Page reviewed by: Abhinav Girdhar  | Last Updated on January 25,2023 05:21 pm