Integrate Freshsales with SMS Alert

Freshsales

Freshsales is a cloud-based sales and marketing automation platform used by small and medium businesses. It helps SMBs using a unified sales and marketing team to manage outbound marketing campaigns through email, social media, phone calls, and SMS.

Freshsales has an integrated CRM, which enables sales and support teams to work together on a single platform.

SMS Alert

SMS Alert is a smart top that combines with Freshsales to help you grow your business. With SMS Alert, you can set up automated alerts via SMS to inform your prospects and customers about the latest updates in their accounts and contacts. It also lets you get instant insights into the effectiveness of your outbound marketing campaigns.

Integration of Freshsales and SMS Alert

SMS Alert is a smart top that’s deeply integrated with Freshsales. It supports all its main features – email triggers, social media triggers, and call triggers.

With SMS Alert, you can set up automated SMS alerts via a mobile number associated with a contact record or prospect record (or multiple records. via the fplowing triggers:

Email trigger . Triggers an SMS when someone sends an email to the company email address from any other email address. For example, John Smith sends an email to [email protected] but his email address is [email protected]. You will get an SMS alert when this happens. This is particularly useful for companies where the email addresses are not public knowledge.

. Triggers an SMS when someone sends an email to the company email address from any other email address. For example, John Smith sends an email to [email protected] but his email address is [email protected]. You will get an SMS alert when this happens. This is particularly useful for companies where the email addresses are not public knowledge. Social media trigger . Triggers an SMS when someone mentions the company name or one of its products/services on Facebook, Twitter, LinkedIn, or Google+.

. Triggers an SMS when someone mentions the company name or one of its products/services on Facebook, Twitter, LinkedIn, or Google+. Call trigger . Triggers an SMS after every call made by a sales team member from Freshsales. Call alerts are much more effective than email alerts to catch up with leads who haven’t responded to emails but may be interested in your product/service.

. Triggers an SMS after every call made by a sales team member from Freshsales. Call alerts are much more effective than email alerts to catch up with leads who haven’t responded to emails but may be interested in your product/service. Custom trigger . Lets you create your own custom triggers to send out an SMS at a time and date of your choice that complements your outbound marketing strategy. You can use these triggers to send out messages when an opportunity status changes, when leads enter/exit stages or in case of an error in data entry (e.g., if there is no mobile number associated with the contact.

Benefits of Integration of Freshsales and SMS Alert

Here are some of the benefits of integrating Freshsales and SMS Alert:

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