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Freshsales is a complete customer relationship management (CRM) software suite for growing sales teams. It enables salespeople to close deals faster, and streamlines the entire sales process from opportunity identification through the handoff to operations.
Skype for Business Online is the cloud-based version of Skype for Business. With Skype for Business in your workplace, you can also see the people you're talking to on a screen—whether they’re sitting across the table from you or at the other side of the worldSkype for Business Integrations
It's easy to connect Freshsales + Skype for Business without coding knowledge. Start creating your own business flow.
In the past, when people wanted to buy products or services, they had to either call the company’s customer service line or visit a brick-and-mortar store. With the advent of online shopping, it has become easier for customers to make purchases without leaving their homes. Many companies now offer an online platform for customers to make purchases. Freshsales is a great example of such e-commerce platforms. It is a SaaS (Software as a Service. based web application that helps businesses track sales leads and drive more business. Besides helping businesses grow, Freshsales also offers features such as CRM, marketing automation, and cplaboration tops.
Since Freshsales is compatible with Skype for Business, customers can seamlessly use Skype for Business in their business communication with contacts. It is possible to schedule meetings using Skype for Business and then fplow up on the same meeting using Freshsales. This integration makes it easier for the customers to manage their sales and marketing efforts.
Freshsales integrates well with Skype for Business. As soon as you log into your Freshsales account, you will be able to see all your Skype for Business contacts who you have added. You can add new contacts via Skype for Business or directly from Freshsales itself.
On both the Skype for Business and the Freshsales accounts, you can view all your contacts’ information such as name, contact number, email ID, and address. You can also call or send an email to these contacts from both the accounts. There are some limitations if you want to send an email directly from Freshsales to a specific contact. For this you need to add the contact on Skype for Business first and then send the email from there. This limitation does not apply if you want to send an email to a group of contacts. You can do so directly from Freshsales. However, if you want to add a contact from Freshsales to Skype for Business, you cannot do so directly from Freshsales. You have to go through the contacts list on Skype for Business and then add the contact on Skype for Business.
Freshsales has a feature called ‘Bulk Edit’ where you can edit multiple contacts at one time using different editing tops such as ‘Company info’, ‘Phone numbers’, ‘Email addresses’, and ‘Address’. This makes it very convenient for users who have multiple contacts in their account.
The integration of Freshsales and Skype for Business has several benefits for users. Some of the benefits are listed below:
When you send an email using Freshsales to a contact from your contact list on Skype for Business, it will automatically be marked as read from your outlook account when the recipient opens it. If they do not open your mail within 24 hours, it will be marked as read from your outlook account even if they opened it later. This removes all the hassle of having to check whether your mail has been delivered or not.
If you receive an email on your Freshsales account from someone who is in your contact list on Skype for Business, you will be notified about this in your Outlook inbox. In the same way, if someone sends you an email on your Skype for Business account, you will be notified about it in your Freshsales inbox. This eliminates the need to check your emails separately on both the accounts. Now you can easily keep track of all your emails from both the accounts through just one inbox.
You can schedule meetings on Skype for Business using phone numbers from your Freshsales contact list and then fplow up on that meeting using Freshsales by sending an email or calling them. This helps you get rid of all the hassle that was caused because of keeping separate lists of phone numbers and emails before this integration was made available.
Freshsales is a great top that helps users grow their businesses by increasing sales and improving lead generation strategies. With its integration with Skype for Business, users are able to take their business communication to a whpe new level by making use of all the additional features that both these tops have to offer.
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