Integrate Freshsales with moosend

Appy Pie Connect allows you to automate multiple workflows between Freshsales and moosend

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About Freshsales

Freshsales is a complete customer relationship management (CRM) software suite for growing sales teams. It enables salespeople to close deals faster, and streamlines the entire sales process from opportunity identification through the handoff to operations.

About moosend

Moosend is an email marketing platform that helps small businesses successfully execute their marketing campaigns.

Want to explore Freshsales + moosend quick connects for faster integration? Here’s our list of the best Freshsales + moosend quick connects.

Explore quick connects
Connect Freshsales + moosend in easier way

It's easy to connect Freshsales + moosend without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Contact

    Triggers when a new contact is created.

  • New Deal

    Triggers when a new deal is created.

  • New Lead

    Triggers when a new lead is created.

  • New Subscriber

    Trigger once new subscriber coming in the list.

  • Actions
  • Create Lead

    Creates a new lead.

  • Update Lead

    Updates an existing lead.

  • Create Subscriber

    Creates a subscriber.

  • Unsubscribe Member

    Unsubscribe member from all and targeted mailing list.

How Freshsales & moosend Integrations Work

  1. Step 1: Choose Freshsales as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick moosend as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshsales to moosend.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshsales and moosend


Freshsales is a sales productivity platform that helps small businesses become great sales teams. Freshsales offer’s numerous features in its software such as email tracking, Google sheets integration and more. The interface is simple and intuitive so your sales team can make the best out of the software.


Moosend is a cloud-based top for companies to connect with their customers by sending them personalized emails, SMS, social media posts, etc. This enables companies to deliver relevant content to their customers and create a personal connection with them. Moosend also helps you get better insights into your customer-base with the integration of call tracking and other features.

Integration of Freshsales and moosend

Freshsales offers an add-on for moosend which enables your sales team to communicate with customers in a much more streamlined manner. Using this feature, sales reps are able to send emails automatically to customers who have not responded to your emails or made any purchases from your store. This helps sales reps save a lot of time by sending out bulk mails and ensures that there is no delay in communication with the customers. Sales reps are also able to track the customer behaviour through emails and auto-replies. This feature also helps companies save money by not hiring extra staff to manage the sales process and by reducing time spent on marketing. This helps you get more value out of the customer relationship and increases customer satisfaction.

Benefits of Integration of Freshsales and moosend

Integration of Freshsales and moosend has multiple benefits when it comes to sales team productivity and customer satisfaction. Some of these benefits are listed below:

  • Email tracking feature. It helps the sales team track the emails they send out to customers and analyze the engagement rate of each customer through reply emails or purchase history. This helps them segment customers based on their engagement with your emails and send them emails accordingly. For example, if customer X has not been answering your emails for last two weeks, your sales rep can send him/her a reminder email about their purchase history which may help them finally make a purchase from your store.
  • Customer segmentation. By tracking customers, you can analyze their purchase history and segment them accordingly based on their value to your business. For example, if customer X has purchased only once from you, but has been communicating with your sales rep regularly, it is possible that he/she might purchase another time soon. So you can segment this customer as ‘high value’ and treat him/her with special attention by sending him/her promotional emails, discounts etc.
  • Personalized marketing emails. By using Freshsales along with moosend, companies can send personalized marketing emails to their customers. They can send a variety of emails depending on different situations such as birthday wishes, seasonal greetings, time-sensitive promotions etc. For example, if customer X has purchased 5 products from your store, then you can send him/her an email thanking him/her for his/her support and sending promotional offers for his/her favorite product which might encourage him/her to buy again from your store. This helps you increase revenue as well as customer satisfaction since you are sending customized messages based on their needs.
  • Auto-reply emails. Sales reps are able to set up auto-reply emails on Freshsales which will be sent to customers who do not respond after 3-4 days of sending an email or whose record shows that they have not purchased from your store for a long period of time (for example 6 months. This helps the sales team stay organized since they do not have to go through every single customer account individually to see if they need some fplow up or not. This also helps them avoid sending out unnecessary fplow-ups which might create an annoying experience for the customer. For example, if customer X has not been making any purchases from your store, he/she might be angry at receiving an email from you asking him/her to make a purchase immediately without any prior notice. So it is better to avoid sending out such reminders and wait for some time until they make a purchase again before sending them an email again. This results in higher engagement of your customers and increases revenue for you.

The process to integrate Freshsales and moosend may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on February 01,2023 11:04 am