Integrate Freshsales with AWS IOT

Freshsales is a complete sales software that helps in managing sales, leads and prospects. It also provides an email marketing platform and CRM software.

AWS IOT (Internet of Things. – Is a service which was launched by Amazon Web Services in 2014. It focuses on connecting devices with each other and cloud. It is basically a means of communication between these devices.

Integration of Freshsales and AWS IOT will help the business to achieve higher efficiency in the fplowing ways:

• Businesses can achieve high level of productivity due to the improved workflows. This can be achieved by integrating Freshsales with AWS IOT. While creating opportunities, emails can be sent automatically and information about the opportunity can be stored in Freshsales. Contact information can be transferred to Freshsales when its added by the user. When the contact responds back, that information can be transferred to Freshsales as well. Information related to the customer’s enquiries can also be transferred to Freshsales automatically. In this way, it will not be necessary for the user to transfer all this information manually. Hence, there will be a lot of time saved. This will lead to an increase in productivity.
• Freshsales can be integrated with Amazon’s Alexa (voice assistant. This integration will enable users to interact with Freshsales using voice commands. The freshsales team claims that this integration has been described as “The most powerful sales top available today” by Forbes magazine.
• Integration of Freshsales with AWS IoT can help businesses improve their customer experience in the fplowing ways:

It will help them understand the behaviour of customers in real time. This will enable them to provide services and features that customers are looking for.

It will help them create better products based on analysis of customer feedback. This will enable businesses to provide more value to customers and hence attract more customers.

• Companies can use data analytics tops such as Amazon Redshift, Amazon Athena, Amazon QuickSight etc to analyze huge amounts of data from different sources such as Freshsales, AWS IoT etc. These tops will make it easy for companies to understand how they can optimize their sales and marketing activities and provide better customer experience. This will contribute towards achieving higher degree of customer satisfaction and loyalty among customers. As a result, businesses can increase their revenue and market share significantly.

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Overall, it can be said that integrating Freshsales with AWS IOT is a useful top for every business that wants to achieve higher efficiency and experience higher level of productivity as well as customer satisfaction and loyalty.

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