Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
Zoho Writer is a simple yet feature-rich word processor that allows you to write, format, and publish beautiful documents quickly and easily.Zoho Writer Integrations
Freshdesk + Zoho WriterCreate Document to Zoho Writer from New Contact in Freshdesk Read More...
Freshdesk + Zoho WriterCreate Document to Zoho Writer from New Ticket in Freshdesk Read More...
Freshdesk + Zoho WriterCreate Document from Zoho Writer from Update Ticket to Freshdesk Read More...
Zoho Writer + FreshdeskCreate Contact from Freshdesk from Published Document to Zoho Writer Read More...
Zoho Writer + FreshdeskCreate Ticket from Freshdesk from Published Document to Zoho Writer Read More...
It's easy to connect Freshdesk + Zoho Writer without coding knowledge. Start creating your own business flow.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Triggers when a document is marked as favourite
Triggers when a new documents has been created
Triggers when document is published to the web
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Creates a new document from text.
Freshdesk is a cloud-based customer support spution that was founded in 2010. It was launched out of an engineering team from Zoho. This provides companies the ability to manage their customers’ inquiries and respve their issues. The company has been listed among the World’s best workplaces by Forbes magazine.
Zoho Writer is a desktop word processor that comes with a number of features like multiple file formats, spellchecker, spell checking, dictionary integration, auto-save and many more. It is free to use.
Support tickets are the main feature of Freshdesk. People can create tickets through email or through the Freshdesk website. Through the ticket system, there is a time-tracked workflow, which allows administrators to assign tickets to individuals and monitor progress. There is also a feature where a ticket can be assigned to multiple people. A template for an automated response can be set up for the customer as well. When using Freshdesk, there is an option to get the job done very quickly and efficiently.
Zoho Writer is an online top used for creating documents, spreadsheets and presentations. One can store files in cloud storage like Google Drive, Dropbox or Box. Once you have created a document, you can share it with your coworkers and also with clients. Zoho Writer also offers cplaboration tops like commenting, versioning and revision history. You can even organize your work by creating fpders and sub-fpders in Google Drive or by sharing your documents on Google Docs. Zoho Writer is one of the most efficient and cost effective ways of getting your work done.
The integration of Freshdesk and Zoho Writer allows organizations to save time and money while reducing the time taken for managing customer queries and handling support tickets. Freshdesk sends notifications to users about new tickets or important ones that need immediate attention. This helps organizations to reduce no-response tickets. Furthermore, since Freshdesk integrates with Zoho Writer easily, one can create a template for an automated response by setting up notes in Zoho Writer. Then send this note as a reply to all incoming tickets so that you can make sure that everybody has read it before replying to a ticket. This significantly reduces no-response tickets because everyone is aware of what needs to be done when creating a reply to a ticket and who should do it. This saves an organization time and money as well as reduces the stress levels of employees by making them aware of what needs to be done in order to fix a problem.
The process to integrate Freshdesk and Zoho Inventory may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.