Integrate Freshdesk with Zoho Mail

Let’s start with a brief introduction of Freshdesk and Zoho Mail. Freshdesk is an online help desk software used for managing customer support. Zoho Mail is a web based email service.

This part comprises of the main body of the article. It contains two sub-sections – The first sub-section describes how there can be integration between Freshdesk and Zoho Mail. The second sub-section is about the benefits of the integration of Freshdesk and Zoho Mail.

The integration of Freshdesk and Zoho Mail helps in saving time and cost for the users of both applications. This integration saves the time for setting up email templates that are required to be set up by the users after integrating Freshdesk and Zoho Mail. The users can create, edit and delete tickets on Zoho Mail using Freshdesk. So, there are no more efforts needed for creating, editing or deleting tickets on Zoho Mail. The users can also use their existing user logins to perform these actions.

The fplowing are the benefits of integration of Freshdesk and Zoho Mail.

• Time Saving. The users can save a lot of time as they don’t have to go to different applications to manage their emails and tickets. They just need to login to one application for performing all the tasks related to emails and tickets i.e. they don’t have to login to two different applications for performing these tasks. This reduces the efforts and time which were needed earlier to perform these tasks separately.
• Cost Saving. The users can save money by doing the tasks related to emails and tickets in one single application i.e. they don’t have to buy any additional software for performing these tasks which could cost them money. So, this integration helps them in saving money which was required to purchase additional software for performing these tasks together. This integration of Freshdesk with Zoho Mail helps the users in saving time and money.

As we see, the integration of Freshdesk and Zoho Mail helps in saving time and money for the users who are looking for an online help desk software and a web based email service. If you want to know more about this integration or want to know how you can integrate your apps with Freshdesk, then do contact us at https://www.freshworks.com/contact/.

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