Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
Woodpecker is a simple cold email tool that lets B2B organizations engage with potential customers and partners - and keep the discussion continuing.
It's easy to connect Freshdesk + Woodpecker.co without coding knowledge. Start creating your own business flow.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Triggers when a prospect opens your email.
Triggers when Woodpecker sends an email to prospect from campaign.
Triggers when a prospect clicks on a link in your email.
Triggers when a prospect status is changed to BLACKLISTED manually or when prospect unsubscribes from Woodpecker.
Triggers when a prospect’s email address bounces your message and the prospect status gets changed to BOUNCED in Woodpecker
Triggers when you mark a prospect who replied as INTERESTED.
Triggers when a prospect’s email address doesn't exist on an external server. This check happens when Woodpecker tries to send an email to this prospect. Status is changed to INVALID in Woodpecker.
Triggers when you mark a prospect who replied as MAYBE LATER.
Triggers when you mark a prospect who replied as NOT INTERESTED.
Triggers when a prospect replies to your email or is manually marked as REPLIED in Woodpecker.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Adds a new prospect or Updates existing prospect in the list of Prospects.
Adds a new prospect or updates existing prospect's data in a campaign of choice.
Stop follow-ups planned for this prospect.
Freshdesk and Woodpecker.co can be integrated using Appy Pie Connect. Freshdesk is integrated with Appy Pie Connect, which allows you to import your data from Freshdesk into Woodpecker.co. Woodpecker will then provide a dashboard for you to analyze your data. You can also pull reports from Woodpecker and send them to Freshdesk.
The integration of Freshdesk and Woodpecker.co will allow you to analyze your data easily. You will be able to see how many customers are contacting you everyday, what are the most popular topics in the knowledge base, what are the common complaints and so on. This will help you make better decisions about the company and give better customer support.
We conclude that Freshdesk and Woodpecker.co can be integrated by using Appy Pie Connect integration top. The integration of these two applications will help small businesses in analyzing their data easily and giving better customer support.
The process to integrate Freshdesk and Woodpecker.co may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.