Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
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Freshdesk + SlackGet Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
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Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Triggers when a new form submission occurs.
Triggers when a new order is placed.
Triggers when an order is updated.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Adds a new item to a given collection.
Adds a new item to a given collection on your published site.
Fulfills an order.
Refund an order.
Unfulfills an order
Updates an item.
Updates a live item
Updates an order.
Some people are born to do great things in life. Raja Narayanan was one such person who had a dream to make a software product. He did not have the resources to do so, but he had a belief that the change he wanted to bring could happen. That is why he started Freshdesk Inc. with a co-founder. The success of the product made him famous throughout the world. He is now the CEO of Freshdesk and is very active in his work.
Raja Narayanan and Girish Mathrubootham were the co-founders of Freshdesk Inc. They have been working together since they founded Freshdesk Inc. In 2011, they took investment from Accel Partners. The investment helped them to create an amazing team and develop the product further. The product was launched in 2012 and it became successful soon afterwards. Raja Narayanan and Girish Mathrubootham also won awards for their work.
Now, Freshdesk has over 100 million users and more than 40,000 customers worldwide. It offers various services including email support, live chat support, social media support, and mobile support. It has partnered with many organizations including Cisco Systems, Uber, Kinetix, Paytm, etc. Raja Narayanan is now working on several projects that can help users to manage customer support easily without any hassle. This will help companies in saving time and money as well as improve customer relationship and satisfaction level.
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