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Freshdesk + uProc Integrations

Appy Pie Connect allows you to automate multiple workflows between Freshdesk and uProc

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

About uProc

uProc is a database management system that gives users the tools and capabilities they need to improve the fields in their databases and get more out of them. It helps businesses in the validation of essential business data such as emails, phone numbers, and more, as well as the creation of new database categories for better data segmentation.

uProc Integrations

Best ways to Integrate Freshdesk + uProc

  • Freshdesk uProc

    Freshdesk + uProc

    Select Tool in uProc when New Contact is created in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk New Contact
     
    Then do this...
    uProc Select Tool
  • Freshdesk uProc

    Freshdesk + uProc

    Select Tool in uProc when New Ticket is created in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk New Ticket
     
    Then do this...
    uProc Select Tool
  • Freshdesk uProc

    Freshdesk + uProc

    Select Tool in uProc when Update Ticket is added to Freshdesk Read More...
    Close
    When this happens...
    Freshdesk Update Ticket
     
    Then do this...
    uProc Select Tool
  • Freshdesk Slack

    Freshdesk + Slack

    Get Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
    Close
    When this happens...
    Freshdesk New Ticket
     
    Then do this...
    Slack Send Channel Message
    If you're looking for a way to get the most out of your Slack, try this Freshdesk - Slack integration. Once active, we will watch your ticket view inside your Freshdesk account for new tickets. When a new ticket is found, Appy Pie Connect will copy the ticket data and automatically post it on Slack. With our automation platform, you can set-up this Connect within minutes, all without writing even a single line of code.
    How this Freshdesk - Slack integration Works
    • A new ticket is created in Freshdesk
    • Appy Pie Connect copies the ticket data and sends as a message to the selected Slack channel
    What You Need
    • A Freshdesk account
    • A Slack account
  • Freshdesk Asana

    Freshdesk + Asana

    Create Asana tasks for new Freshdesk tickets Read More...
    Close
    When this happens...
    Freshdesk New Ticket
     
    Then do this...
    Asana Create Task
    Set up this Asana – Freshdesk integration and we will help you add efficiency to your business. This Asana-Freshdesk integration, once active, will create a new task in Asana for every ticket you receive on Freshdesk. You don’t need coding or programming skills, just follow our simple instructions and set-up this integration in minutes.
    How It Works
    • A new ticket is created on Freshdesk
    • Appy Pie Connect automatically creates a task for it in Asana
    What You Need
    • A Freshdesk account
    • An Asana account
  • Freshdesk {{item.actionAppName}}

    Freshdesk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Freshdesk + uProc in easier way

It's easy to connect Freshdesk + uProc without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

  • Select Tool

    Select a tool to perform verification or enrichment

How Freshdesk & uProc Integrations Work

  1. Step 1: Choose Freshdesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick uProc as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshdesk to uProc.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshdesk and uProc

Freshdesk is a Customer Support Software that is developed and maintained by Freshworks. It is used by the business to connect with their Customers. They can perform tasks like:

Creating Tickets

Closing Tickets

Answering to Questions

Transferring Tickets

Inquiries of Customers

uProc is an Automation top that is developed and maintained by uProc. It is used to automate tasks performed on websites. These tasks are done by the users. For example, it can be used to automate creation of tickets, closing of tickets, updating of tickets, etc.

Integration of Freshdesk and uProc

Integration of Freshdesk and uProc helps in automating some tasks performed on Freshdesk portal. The integration happens through a Proxy server. A proxy server acts as a middleman between two services in order to pass requests from one service to another. To integrate Freshdesk with uProc, fplow these steps:

Step 1. Get the Client ID from uProc and API Key from Simple Credentials of Freshdesk. [Refer to the figure below]

Step 2. Use the credentials in the code along with the host IP address of the Proxy. A sample code for integrating Freshdesk with uProc can be seen in the image below:

Benefits of Integration of Freshdesk and uProc

Automation of some Freshdesk tasks helps in reducing the time spent in performing these tasks manually. This reduces the turnaround time for the customers and increases their satisfaction. The automated tasks are executed faster than if they were executed manually. Here are some benefits of integration of Freshdesk and uProc:

Integration of Freshdesk and Uproc helps in reducing human errors such as mistakes made in writing the ticket number or overwriting the ticket number. This improves the accuracy of data in the system. It saves time as the tickets are created automatically without any human intervention. This reduces the turnaround time for Customers. Integration of Freshdesk and uProc helps in saving time because there is no need to send emails or text messages to Customers asking about their inquiries. System automatically generates a ticket on behalf of consumers thereby saving time spent on answering their queries manually. Integration of Freshdesk and uProc helps in saving time as tickets are closed automatically after a certain period of time. Integration of Freshdesk and uProc helps in keeping track of all incoming tickets through the same platform. All open tickets or closed tickets are visible on one platform. Integration of Freshdesk and uProc helps in reducing time spent on answering questions from Customers as all questions are automatically answered by the system itself using Bot logic incorporated in it. Integration of Freshdesk and uProc helps in reducing time-consuming tasks like transferring tickets from one support team member to another or assigning tickets from one team member to another as all this is automated through code. Integration of Freshdesk and uProc helps in creating tickets without any human interference, thereby saving time which would have otherwise been spent on creating tickets manually. Integration of Freshdesk and uProc helps in minimizing human errors and increasing accuracy in ticket creation process, thereby having more customer satisfaction. Integration of Freshdesk and uProc helps in saving time as tickets are created automatically by code without any human interference or intervention after a certain period of time. Integration of Freshdesk and uProc helps in saving time as tickets are closed automatically after a certain period of time. Integration of Freshdesk and uProc helps in keeping track of all incoming tickets through the same platform. All open tickets or closed tickets are visible on one platform. Integration of Freshdesk and uProc helps in reducing time spent on answering questions from Customers as all questions are automatically answered by the system itself using Bot logic incorporated in it. Integration of Freshdesk and uProc helps in reducing time-consuming tasks like transferring tickets from one support team member to another or assigning tickets from one team member to another as all this is automated through code. Integration of Freshdesk and uProc helps in creating tickets without any human interference, thereby saving time which would have otherwise been spent on creating tickets manually.

The process to integrate Freshdesk and uProc may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.