Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
SproutVideo is a video hosting platform with strong video marketing, privacy, and analytics solutions that make sharing videos online a breeze.SproutVideo Integrations
Freshdesk + SproutVideoUpdate Access Grant in sproutvideo when New Contact is created in Freshdesk Read More...
Freshdesk + SproutVideoCreate Viewer Login to sproutvideo from New Contact in Freshdesk Read More...
Freshdesk + SproutVideoUpload Video in sproutvideo when New Contact is created in Freshdesk Read More...
Freshdesk + SproutVideoCreate Folder to sproutvideo from New Contact in Freshdesk Read More...
Freshdesk + SproutVideoCreate Access Grant to sproutvideo from New Contact in Freshdesk Read More...
It's easy to connect Freshdesk + SproutVideo without coding knowledge. Start creating your own business flow.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Folders are a great way to organize videos in a hierarchical way within your account. Folders can contain both videos and other folders.
Triggers when a new video has been deployed within your account.
Triggers when a video has been watched
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Create a new access grant within your sproutvideo account.
Create a new folder within your SproutVideo account.
Create a new viewer login within your SproutVideo account.
Updates the settings for an existing access grant in your SproutVideo account.
Uploads a video to your SproutVideo account.
Freshdesk is a cloud-based customer support software. Freshdesk provides a number of features including simple issue tracking, email and social media integration, ticket routing, knowledge base management, in addition to many other features. One of the main features of Freshdesk is its ability to integrate with third party applications like Google Drive, Dropbox, Salesforce, and Zendesk. SproutVideo is a video sharing website which allows users to upload, store, and share videos online. Not only can users view videos, but they can also download them to their desktop or mobile device.
Integration between Freshdesk and SproutVideo
In order for Freshdesk to be effective at managing customer support issues, it is necessary to have a web conferencing top integrated into the support process. Not only does SproutVideo help customers get a better understanding of the problem at hand, but it will also help your support team save time in respving issues with your product or service. The reason that integration between Freshdesk and SproutVideo is so important is because it provides an easier way for your customers to communicate with your support team. Rather than having to send an email or a message through Facebook, your customers can now communicate via the integrated video conference system on your site.
Benefits of Integration of Freshdesk and SproutVideo
Both Freshdesk and SproutVideo have their own benefits in integrating together. However, when the two programs are integrated together, they provide numerous benefits including increased customer satisfaction, lower costs, and faster resputions to customer issues. In addition, integration of these two programs will increase your customer base. As more customers use your service or product, you may see an increase in competition from other companies. It is important for you to keep up with your competitors by providing sputions that your customers want. In order for you to do this, you need to provide sputions quickly, as well as sputions that are easy to use. By integrating these two programs together, you are able to create sputions that are easy to use because your customers will be able to communicate with one another right on your website without having to leave a comment on a forum or wait on hpd until they speak with someone from your company.
In conclusion, Freshdesk is a great program for managing customer issues while SproutVideo is great for communicating information about your company and products with your customers. When these two programs are integrated together, you will see that you will have a higher success rate at respving customer issues and increasing customer satisfaction as well as adding more value to your products and services.
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