Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
Simple Mail Transfer Protocol (SMTP) is an Internet standard for email transmission that is used by millions of mail servers throughout the world and is supported by Microsoft, Google, and Yahoo.SMTP by Connect Integrations
Freshdesk + SMTP by ConnectSend Email in SMTP by Connect when New Contact is created in Freshdesk Read More...
Freshdesk + SMTP by ConnectSend Email in SMTP by Connect when New Ticket is created in Freshdesk Read More...
Freshdesk + SMTP by ConnectSend Email in SMTP by Connect when Update Ticket is added to Freshdesk Read More...
Gmail + FreshdeskAdd notes to tickets in Freshdesk from new Gmail emails [REQUIRED : Business Gmail Account] Read More...
If you’re looking for a way to improve the functionality of your helpdesk system, this Freshdesk- Gmail integration is for you. After setting this integration up, Appy Pie Connect will watch your Gmail account for new emails. Whenever an email comes to your inbox, we will automatically add a note to a ticket in your Freshdesk. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
Note: To use this integration you must have a Business Gmail account.
It's easy to connect Freshdesk + SMTP by Connect without coding knowledge. Start creating your own business flow.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Sends a plaintext email from a specific SMTP server.
In today’s business world, there are a number of different tops that can help you to manage your support and sales operations. However, not all of them can deliver you the desired results. For example, some of these tops may be too complicated to use or they may not have the features that you require from them. In such situations, it is best if you go for a simpler spution. This is where SMTP by Connect comes into the picture. It is an easy-to-use email management top that can help you to send bulk emails to your customers.
SMTP by Connect can also help you to track the performance of your emails and it provides you with detailed statistics about the clicks and opens of your emails.
This top can be integrated with Freshdesk, a customer support software top that allows you to manage your customers in a better way. It helps you to handle customer queries quickly and efficiently by providing you with real-time information about their status and their previous interactions with your company. It also allows you to create customized workflows for each of your customers. So, if you have chosen Freshdesk as your customer service platform, then you would require a top like SMTP by Connect to integrate Freshdesk and SMTP by Connect in order to maximize its functionality.
Freshdesk is an online customer support software that can help you to manage your customers’ requests in a better way. It allows you to create different workflows for your customers based on their requirements so that they can easily manage their communications with your company. You can analyze the activity of each of your customers when they contact you so that you can learn about the most common issues that they have been facing and how exactly you should respond to their queries.
You can also use Freshdesk to reach out to your customers so that they do not have to contact you directly whenever they need any information from you. Also, Freshdesk allows you to reply to your customers using different channels such as email, SMS, phone call, social media, etc. This makes things a lot easier for both of you since you do not have to worry about being available at various channels at all times. You just need to log in to Freshdesk and use the channels that suit your convenience the most while interacting with your customers.
However, even though Freshdesk is a great product, it does not provide everything that you need to make the best use of its features. For example, it does not allow you to send bulk emails to your customers which can be very helpful in certain situations. Also, it does not provide detailed statistics regarding your emails which can be useful in tracking the performance of your email marketing campaigns.
This is where SMTP by Connect steps in. The SMTP by Connect integration with Freshdesk enables you to send bulk emails to all of your customers with ease and it also allows you to track every aspect of your email marketing campaign in detail.
In conclusion, if you use Freshdesk as your customer support software top, then you would benefit significantly from integrating SMTP by Connect with Freshdesk. This integration will allow you to send bulk emails to all of your customers at once and it will also help you to track the performance of every single email sent out through this integration in detail. By using this combination, you can manage your customer support operations better than ever before.
The process to integrate Freshdesk and SMTP by Connect may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.