Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
Sendinblue is a platform that allows for advanced email marketing and automation. This all-in-one platform allows you to send newsletter emails, handle transactional emails, and send SMS.Sendinblue Integrations
Freshdesk + SendinblueSend Transactional Email in Sendinblue when New Contact is created in Freshdesk Read More...
Freshdesk + SendinblueAdd or Update Contact in Sendinblue when New Contact is created in Freshdesk Read More...
Freshdesk + SendinblueSend Transactional Email in Sendinblue when New Ticket is created in Freshdesk Read More...
Freshdesk + SendinblueAdd or Update Contact in Sendinblue when New Ticket is created in Freshdesk Read More...
Freshdesk + SendinblueSend Transactional Email in Sendinblue when Update Ticket is added to Freshdesk Read More...
It's easy to connect Freshdesk + Sendinblue without coding knowledge. Start creating your own business flow.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Triggers when a new or existing contact is added to a Sendinblue list.
Triggers when the status of a SendinBlue campaign is updated.
Triggers when a Sendinblue contact is added or updated (either list(s) they belong to or contact data).
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Adds or updates a contact data.
Sends an email from your Sendinblue account with HTML or plain text content.
Freshdesk is an on-demand customer support software that makes it easy for companies to communicate and respve customer inquiries. It offers a variety of features, such as email management, knowledge base, live chat and social media integration. SendinBlue is a cloud-based email marketing platform, which provides marketing automation, easy A/B testing, and email delivery reports. By integrating Freshdesk and Sendinblue, businesses can increase their sales and improve the customer experience.
Integration of Freshdesk and Sendinblue is crucial for businesses to improve their capabilities to communicate with customers and increase their sales. Freshdesk enables businesses to achieve all of the fplowing functions in one place:
● Email management. Customers can send emails to the company’s support email ID or the live chat channel directly from the website. The support team can communicate with customers through emails or live chats.
● Knowledge base. Users can search for answers to frequently asked questions in the knowledge base. This feature allows them to find sputions quickly.
● Live chat. Freshdesk supports multiple live chat channels. Customers can connect with a chat representative directly from the website. They can also join the live chat channel to talk with other customers about their concerns.
● Social media integration. Freshdesk allows users to view Facebook comments, tweets, reviews on Yelp, and Google+ posts regarding their business.
● Easy A/B testing. Users can test different versions of landing pages on Freshdesk. They can view the results of each version, such as the number of page views and conversion rate. It also provides easy ways to make changes based on this data.
● Email delivery reports. Users can view deliverability statistics for email campaigns sent through Sendinblue through Freshdesk. Also, they can set up the time frame when they want these reports.
Businesses can achieve greater capabilities by integrating Freshdesk and Sendinblue because they can provide better service to their customers and increase their sales in the fplowing ways:
● Customers can send emails to the company’s support email ID or the live chat channel directly from the website. The support team can communicate with customers through emails or live chats. The support team can also take notes in the knowledge base about issues that are frequently mentioned by their customers.
● Customers can sign up with Freshdesk to receive information about new products or company news through push notifications. This way, they will be more likely to buy new products from the company.
● Customers can view reviews, monitor their social media conversations, and schedule meetings with a company representative through Freshdesk’s social media integration feature. These features allow customers to have a better understanding of the company before making a purchase decision.
● A/B testing improves the usability of landing pages and headers for email campaigns. This way, businesses can create more attractive content for their potential customers. By doing this, they are more likely to convert more visitors into customers. This integration makes it easier for them to track the performance of different landing pages through Freshdesk’s analytics feature.
● Email delivery reports help companies identify opportunities for improving their emails. For example, they can learn how many times an email was opened and how many recipients clicked through on links within an email campaign. This information helps them decide which type of message generates more interest from their potential customers and which type of message should be used more frequently in future campaigns.
The process to integrate Freshdesk and Sendinblue may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.