Integrate Freshdesk with SendFox

Appy Pie Connect allows you to automate multiple workflows between Freshdesk and SendFox

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About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

About SendFox

SendFox is an easy-to-use email marketing platform that includes a user-friendly dashboard, smart campaigns, automation series, numerous lists, landing sites, embedded forms, and more.

Want to explore Freshdesk + SendFox quick connects for faster integration? Here’s our list of the best Freshdesk + SendFox quick connects.

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Connect Freshdesk + SendFox in easier way

It's easy to connect Freshdesk + SendFox without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

  • New Campaign

    Lists the campaigns.

  • New Contact

    Lists the contacts.

  • New List

    Lists the lists.

  • New Unsubscribe

    Triggered when a contact is unsubscribed.

  • Actions
  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

  • Create List

    Creates a new list.

  • Unsubscribe Contact

    Unsubscribes a contact.

How Freshdesk & SendFox Integrations Work

  1. Step 1: Choose Freshdesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick SendFox as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshdesk to SendFox.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshdesk and SendFox


FreshDesk is the leading cloud-based customer support platform, helping companies to manage customer support across multiple channels (web, email, social media, live chat, mobile apps. It was acquired by Zendesk in 2014.

  • SendFox?
  • SendFox is a full-service cross-channel customer engagement platform that helps enterprises and startups to convert leads into customers.

  • Integration of Freshdesk and SendFox
  • Integration of Freshdesk and SendFox will help users to manage various aspects of Customer Support and Engagement at one place. Freshdesk will manage the entire customer support process while SendFox will help in Converting Leads into Customers. This integration will help in making the process efficient and cost-effective.

  • Benefits of Integration of Freshdesk and SendFox
    • Cost-effectiveness. Freshdesk’s integration with SendFox will be cost effective for enterprises. With this integration, enterprises can manage their entire customer service needs at one place. This will result in a reduction in the overall cost. Enterprises need to only pay once for both the services. This will also enable them to save their time and energy which can be used for other business activities. Thus they can focus on increasing sales and growing their business.
    • Improved Efficiency. Freshdesk’s integration with SendFox will improve the efficiency of enterprises in managing their customer service and engagement process. The entire process will happen online thus saving the time and efforts of enterprises towards managing different customer interaction channels. This will also reduce the human error which results from manual operations of Customer Service System. With all these benefits, enterprises can achieve higher productivity.
    • Better Customer Experience. Freshdesk’s integration with SendFox will provide better customer experience to enterprises as well as their customers. Customer Support System which is integrated with SendFox ensures that the process starts automatically when there is an incoming lead or when a customer wants to interact with the enterprise. This way enterprises can focus on providing better customer experience to their customers rather than worrying about how to handle their support tickets manually. With this integration customers will be able to get answers to their queries faster. This will increase the trust levels of customers towards the enterprise resulting in increased sales and growth of business.

    The integration of Freshdesk and SendFox will help enterprises to improve their customer support efficiency, system effectiveness and customer experience. It will help enterprises to create a positive impact on their business through increased trust and sales.

    The process to integrate Freshdesk and Revput may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

    Page reviewed by: Abhinav Girdhar  | Last Updated on March 14,2023 02:59 pm