Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
Quickbase provides a no-code operational agility platform that enables organizations to improve operations through real-time insights and automation across complex processes and disparate systems.
Quick Base IntegrationsFreshdesk + Slack
Get Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...It's easy to connect Freshdesk + Quick Base without coding knowledge. Start creating your own business flow.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Triggers when a new record is created.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Creates a new record in a Quick Base table.
Deletes a record in a Quick Base table.
Finds an existing record if exist otherwise creates a new record.
Updates a record in a Quick Base table.
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In the wake of the digital era, companies have a lot of data and information that they are struggling to store, manage, and retrieve these days. Especially for small businesses, small teams and startups, managing data can be really tough at times. This is why cloud-based applications are gaining popularity among businesses. Cloud-based applications allow users to access their data from any device connected to the internet. They also allow users to share data with other users.
As we all know, the two most popular cloud-based applications are Quick Base and Freshdesk. Both the applications have their own set of features and benefits. One of the biggest advantages of both the applications is integration between them. Using integration, you can integrate Quick Base and Freshdesk seamlessly, which will help you in multiple ways. Once integrated, you will be able to streamline your task management process. You won’t need to waste time by switching from one application to another. As a result, you will be able to save time while increasing your productivity. Let’s take a look at how you can integrate Quick Base and Freshdesk.
Integrating Quick Base and Freshdesk is very simple. In fact, it is a one-click process. All you need to do is go to Quick Base’s integration page and choose Freshdesk from the drop-down list. Once selected, click on “Connect” button on the popup window. Once done, you will be redirected to Freshdesk’s website and instructions on how to complete the integration will be displayed on the screen. Fplowing those instructions, you will be able to integrate Quick Base and Freshdesk within minutes.
There are several benefits of integrating Quick Base and Freshdesk. Some of these benefits are:
Integration allows you to create surveys based on Freshdesk tickets
You can create forms based on ticket comments
Integration allows you to see open tickets in Quick Base and update them according to your needs
Now that you know how to integrate Quick Base and Freshdesk, you can start using the integration. There are so many benefits of this integration. You already know about some of them. For example, when integrated, you can create surveys based on ticket comments or create forms based on ticket status. Overall, there are many useful features of this integration that will surely make your work easier and faster.
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