Integrate Freshdesk with pipelinedeals

Freshdesk?

Freshdesk is a cloud-based customer service software which is used to handle all the customer’s queries, support tickets and feedback. It is easy to use and it has features like social media integration, live chat, email marketing, mobile app etc to make the customer service easier. In addition, it also provides live chat widget for websites. The company was founded in 2010 by Girish Mathrubootham and Shan Krishnasamy. It was introduced as a startup in 2012 by the TechCrunch Disrupt conference. The company was initially based in Chennai, India and currently headquartered in San Bruno, California.

Pipelinedeals is an ecommerce platform which offers buyers and sellers with an opportunity to connect and trade via a validated marketplace easily. It provides the facility of search engine for buyers and allows sellers to post their own products for sale. It creates an online community where both the entities can find each other and complete their transactions. It includes features like login, membership, privacy ppicy, account management, product search, order status, messaging, shipping support, FAQs etc. The company was founded in 2015 by Dhruv Raj Sharma. The company is headquartered in San Mateo, California.

Freshdesk provides a Live Chat plugin which can be integrated with sites which are built using WordPress. This helps in providing faster and better customer service. In addition to that, this plugin also helps the customers to be directly connected via a live chat window. This saves time of the customers and improves sales conversion rates. In addition to that, this plugin works on multisite installation of WordPress and in addition to multiple sites it supports multiple languages. This plugin is available from Freshdesk website itself and can be downloaded by anyone who wants to integrate it with their website. This plugin can be easily set up and does not require any special technical know-how.

• Allows customers to receive an instant reply from the company regarding their query or issues which they face while buying product or services from that site.
• Helps in increasing the revenue of the company since more number of customers buy products when they find that their query is being attended immediately and they do not have to wait much time for a reply.
• Improves search engine optimization of the site as more number of potential buyers visit its site due to the live chat widget of Freshdesk. Thus it helps in gaining more traffic to the site as well as sales conversion rate of the site.

Freshdesk provides a Live Chat plugin which can be integrated with sites which are built using WordPress. This helps in providing faster and better customer service. In addition to that, this plugin also helps the customers to be directly connected via a live chat window. This saves time of the customers and improves sales conversion rates. In addition to that, this plugin works on multisite installation of WordPress and in addition to multiple sites it supports multiple languages. This plugin is available from Freshdesk website itself and can be downloaded by anyone who wants to integrate it with their website. This plugin can be easily set up and does not require any special technical know-how.

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