Integrate Freshdesk with PhoneBurner

Appy Pie Connect allows you to automate multiple workflows between Freshdesk and PhoneBurner

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About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

About PhoneBurner

PhoneBurner is an outbound sales dialing platform that boosts team efficiency and transparency by increasing real client encounters.

Want to explore Freshdesk + PhoneBurner quick connects for faster integration? Here’s our list of the best Freshdesk + PhoneBurner quick connects.

Explore quick connects
Connect Freshdesk + PhoneBurner in easier way

It's easy to connect Freshdesk + PhoneBurner without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

  • New Contact

    Trigger when contact moved to a specific folder.

  • Actions
  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

  • Create Contact

    Creates a new contact.

  • Create Update Contact

    Creates a new contact or update a existing contact.

How Freshdesk & PhoneBurner Integrations Work

  1. Step 1: Choose Freshdesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick PhoneBurner as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshdesk to PhoneBurner.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshdesk and PhoneBurner

This is a short article about Freshdesk and PhoneBurner. In this article, I would like to talk about the integration of Freshdesk and PhoneBurner with each other. I would also like to discuss the positive aspects of this integration and how it will benefit both the companies.

Freshdesk is a customer service software that helps the organization to deliver great customer experience with the help of customized customer support portal. This software can be used by the organizations to have a single point of contact for all their customer interactions and to deal with customer issues in a more efficient manner. The software has four main modules such as web chat, email support, knowledge base and social media support. It offers 24/7 live chat support to the customers.

PhoneBurner is the cloud telephony spution which helps the companies to get rid of their telephony costs and improve their call quality. It offers features such as voicemail, call recording, call queueing, call conferencing, VoIP integration and much more. The company allows its users to call landlines and mobiles without any additional charges.

In this section, I will discuss the positive aspects of integration of Freshdesk and PhoneBurner. I will also discuss how it will benefit both the companies. First of all, it will help the companies to provide better customer service to the customers because they can now manage all their customer interactions in one place. They can also use the social media channels for better interaction with the customers. Another important benefit is that it will reduce the cost of managing multiple phone numbers. It will enable them to manage all their customer interactions in one place because all the customer interactions are routed through the same software. It will also allow them to manage all their telephony needs using one platform.

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The process to integrate Freshdesk and PDF4me may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on March 29,2023 02:06 pm