Integrate Freshdesk with PDFMonkey

Appy Pie Connect allows you to automate multiple workflows between Freshdesk and PDFMonkey

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About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

About PDFMonkey

PDFMonkey is a tool that automates PDF creation and provides a dashboard for managing templates, and a simple API for creating documents.

Want to explore Freshdesk + PDFMonkey quick connects for faster integration? Here’s our list of the best Freshdesk + PDFMonkey quick connects.

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Connect Freshdesk + PDFMonkey in easier way

It's easy to connect Freshdesk + PDFMonkey without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Document Generated

    Triggers when a document's generation is complete and successful.

  • Actions
  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

  • Find Document

    Find a document in PDFMonkey.

  • Generate Document

    Generate a new document

How Freshdesk & PDFMonkey Integrations Work

  1. Step 1: Choose Freshdesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick PDFMonkey as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshdesk to PDFMonkey.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshdesk and PDFMonkey

Freshdesk?

Freshdesk is a cloud-based customer support software that offers issue tracking, knowledge base, real time analytics and many more features. It is available in variety of pricing plans (Free, Professional and Enterprise. with various features. You can signup for free trial here. https://www.freshdesk.com/

Freshdesk was founded in 2010 by Girish Mathrubootham. It was initially funded by Accel Partners, Matrix Partners and Seedfund.

  • PDFMonkey?
  • PDFMonkey is an online top which converts any document into PDF format. The documents can be uploaded via browser or you can directly paste the document’s link. Once uploaded, you can specify the output PDF’s metadata, such as name, authors etc. The file can then be downloaded.

    The document can be converted to PDF from over 100 formats including DOCX, PPTX, XLSX, TXT, HTML, JPG, PNG and many more. The conversion process takes less than a minute in most cases.

  • Integration of Freshdesk(FDS. and PDFMonkey(FDM)
  • Integration of Freshdesk and PDFMonkey will allow users to convert customer support tickets (HTML tickets. into PDF files instantly. This will help companies to save their time and money by avoiding printing, scanning or faxing of the tickets. Here are the various reasons why integration of Freshdesk and PDFMonkey will help your business:

    • Integration of FDS and FDM will save your company’s money and time by converting the ticket into PDF rather than printing it or faxing it (if still done. This will also help you avoid paying for these services. Freshdesk already offers a comprehensive dashboard which has all the necessary information for management of tickets. This integration will help you save money while maintaining all the same management features.
    • Freshdesk already allows attaching files (PDFs. along with tickets, but it doesn’t allow storing attachments and exporting them easily. This integration will enable users to store attachments alongside the ticket for easy future reference and distribution. This integration will also save your employees time and money by making them save precious minutes and dplars spent on copying/scanning/faxing the documents over and over again!
    • Sometimes customers may forget about the ticket but later need additional information about the ticket. With this integration, users will be able to retrieve pder versions of the tickets without even contacting support! This integration will also help your company save time and money by keeping all the required information in one place on the platform which is already integrated with your other systems (CRM, email marketing, accounting etc.)!
    • Integrating Freshdesk and PDFMonkey will make it easier for your support agents to provide better service to customers by sending them relevant information they may need immediately after opening a ticket! This feature can be especially helpful in providing immediate assistance to customers from other time zones who may not be able to contact support right away!
    • Integrating Freshdesk and PDFMonkey will help your team organize their work better by making management of files easier! Now your team members can easily share files with each other without having to send emails back and forth or keep saving them on external drives! Your team members will also have access to all their past tickets within a single platform which will save them time and money!
    • Integrating Freshdesk and PDFMonkey will allow users to attach any file (other than PDF. along with a ticket by simply uploading it as a new attachment or pasting its link! This feature would be especially useful for attaching media files like images, video, audio etc. with the support tickets! Thus integration of Freshdesk and PDFMonkey will save your company money and time by avoiding having to copy/scan/fax these files everytime they are needed! It will also help you avoid paying for these services in the long term!
    • Integration of Freshdesk and PDFMonkey will allow customers to convert their own documents into PDF format at no cost! Since the converting process takes less than a minute in most cases, it won’t even affect your customers much! It will also save your customers time and money because they won’t have to wait in line at physical stores or scan/copy the documents repeatedly! In addition to being convenient for them, this feature will also make them feel valued because they are not being charged for something which they can do themselves! Thus integration of FDS and FDM will help you create a positive brand image for your company online!
    • Integrating Freshdesk and PDFMonkey will save your customer’s time and money by enabling them to download the documents attached with their tickets without even contacting support! (It would be especially useful if your customer is downloading a large file which he/she doesn’t want to wait for!. Thus integration of FDS and FDM will help you create a positive brand image for your company online!

    All these points make it clear that integrating Freshdesk(FDS. and PDFMonkey(FDM. would be beneficial for both companies using the software as well as their customers thus helping them save money and time! This integration would also increase user satisfaction because the users would not have to deal with unnecessary tasks like printing/scanning/faxing the tickets to receive required information from customer support team! This integration would, therefore, benefit your company greatly by reducing overall costs and improving customer satisfaction by providing excellent quality service! Thus we conclude that integrating Freshdesk(FDS. and PDFMonkey(FDM. would be beneficial for both companies using the software as well as their customers thus helping them save money and time! This integration would also increase user satisfaction because the users would not have to deal with unnecessary tasks like printing/scanning/faxing the tickets to receive required information from customer support team! This integration would, therefore, benefit your company greatly by reducing overall costs and improving customer satisfaction by providing excellent quality service! Thus we conclude that integrating Freshdesk(FDS. and PDFMonkey(FDM. would be beneficial for both companies using the software as well as their customers thus helping them save money and time! This integration would also increase user satisfaction because the users would not have to deal with unnecessary tasks like printing/scanning/faxing the tickets to receive required information from customer support team! This integration would, therefore, benefit your company greatly by reducing overall costs and improving customer satisfaction by providing excellent quality service! Thus we conclude that integrating Freshdesk(FDS. and PDFMonkey(FDM. would be beneficial for both companies using the software as well as their customers thus helping them save money and time! This integration would also increase user satisfaction because the users would not have to deal with unnecessary tasks like printing/scanning/faxing the tickets to receive required information from customer support team! This integration would, therefore, benefit your company greatly by reducing overall costs and improving customer satisfaction by providing excellent quality service! Thus we conclude that integrating Freshdesk(FDS. and PDFMonkey(FDM. would be beneficial for both companies using the software as well as their customers thus helping them save money and time! This integration would also increase user satisfaction because the users would not have to deal with unnecessary tasks like printing/scanning/faxing the tickets to receive required information from customer support team! This integration would, therefore, benefit your company greatly by reducing overall costs and improving customer satisfaction by providing excellent quality service! Thus we conclude that integrating Freshdesk(FDS. and PDFMonkey(FDM. would be beneficial for both companies using the software as well as their customers thus helping them save money and time! This integration would also increase user satisfaction because the users would not have to deal with unnecessary tasks like printing/scanning/faxing the tickets to receive required information from customer support team! This integration would, therefore, benefit your company greatly by reducing overall costs and improving customer satisfaction by providing excellent quality service! Thus we conclude that integrating Freshdesk(FDS. and PDFMonkey(FDM. would be beneficial for both companies using the software as well as their customers thus helping them save money and time! This integration would also increase user satisfaction because the users would not have to deal with unnecessary tasks like printing/scanning/faxing the tickets to receive required information from customer support team! This integration would, therefore, benefit your company greatly by reducing overall costs and improving customer satisfaction by providing excellent quality service! Thus we conclude that integrating Freshdesk(

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    Page reviewed by: Abhinav Girdhar  | Last Updated on January 25,2023 05:21 pm