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Freshdesk + Omnisend Integrations

Appy Pie Connect allows you to automate multiple workflows between Freshdesk and Omnisend

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

About Omnisend

marketing platform for growing companies. Attract more visitors, build lists, nurture & close sales with one integrated software.

Omnisend Integrations

Best ways to Integrate Freshdesk + Omnisend

  • Freshdesk Freshdesk

    Omnisend + Freshdesk

    Create Contact to Freshdesk from New Contact in Omnisend Read More...
    Close
    When this happens...
    Freshdesk New Contact
     
    Then do this...
    Freshdesk Create Contact
  • Freshdesk Freshdesk

    Omnisend + Freshdesk

    Create Ticket to Freshdesk from New Contact in Omnisend Read More...
    Close
    When this happens...
    Freshdesk New Contact
     
    Then do this...
    Freshdesk Create Ticket
  • Freshdesk Freshdesk

    Omnisend + Freshdesk

    Create Contact to Freshdesk from New Custom Event in Omnisend Read More...
    Close
    When this happens...
    Freshdesk New Custom Event
     
    Then do this...
    Freshdesk Create Contact
  • Freshdesk Freshdesk

    Omnisend + Freshdesk

    Create Ticket to Freshdesk from New Custom Event in Omnisend Read More...
    Close
    When this happens...
    Freshdesk New Custom Event
     
    Then do this...
    Freshdesk Create Ticket
  • Freshdesk Slack

    Freshdesk + Slack

    Get Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...
    Close
    When this happens...
    Freshdesk New Ticket
     
    Then do this...
    Slack Send Channel Message
    If you're looking for a way to get the most out of your Slack, try this Freshdesk - Slack integration. Once active, we will watch your ticket view inside your Freshdesk account for new tickets. When a new ticket is found, Appy Pie Connect will copy the ticket data and automatically post it on Slack. With our automation platform, you can set-up this Connect within minutes, all without writing even a single line of code.
    How this Freshdesk - Slack integration Works
    • A new ticket is created in Freshdesk
    • Appy Pie Connect copies the ticket data and sends as a message to the selected Slack channel
    What You Need
    • A Freshdesk account
    • A Slack account
  • Freshdesk {{item.actionAppName}}

    Freshdesk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Freshdesk + Omnisend in easier way

It's easy to connect Freshdesk + Omnisend without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

  • New Contact

    Triggers when new contact is created.

  • New Custom Event

    Triggers when a new custom event is created.

    Actions
  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How Freshdesk & Omnisend Integrations Work

  1. Step 1: Choose Freshdesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Omnisend as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshdesk to Omnisend.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshdesk and Omnisend

The introduction of Freshdesk and Omnisend

Freshdesk is a web-based customer support platform, which helps businesses of all sizes to provide best possible customer support to their customers. It has been developed in Ruby on Rails and works with a variety of third party tops. It was founded by Girish Mathrubootham and Shan Krishnasamy. It was launched in 2010 and since then it has grown into a global company with a wide range of services including live chat, email and phone support, social media management, knowledge base creation and monitoring, customer feedback surveys, etc.

Omnisend is an integrated marketing automation spution which is used for automating all the marketing processes. It enables you to automate your marketing processes such as lead generation, lead nurturing, email marketing, landing pages, website tracking and reporting, etc. It is a cloud based marketing automation platform which is used by many marketing teams around the world. It also includes a CRM system which will help you to manage your contacts and leads. It offers a complete marketing stack, which can be used for marketing automation, CRM, lead management, website tracking and reporting, etc.

Integration of Freshdesk and Omnisend

In 2015, the two companies announced their partnership which resulted in integration of Freshdesk and Omnisend. The integration enabled users to create up-sell campaigns which automatically sent them an email whenever a new lead filled out a contact form on their website. This feature was later expanded to include any other action on the website. For example, if a user uploaded a video or made a comment on the blog or visited certain pages on the website or clicked any link on the website, he/she would get an automated email about that action. This way, Omnisend helped users to create highly personalized campaigns using Freshdesk data.

Benefits of Integration of Freshdesk and Omnisend

The benefits of integration of Freshdesk and Omnisend are as fplows:

It saves time. With the integration of Omnisend and Freshdesk, you don’t have to go through the hassle of creating multiple campaign templates in Omnisend for each service offered by Freshdesk. Now you can simply use one template for all the services offered by Freshdesk. The templates are already made for you so you don’t have to do anything at all.

With the integration of Omnisend and Freshdesk, you don’t have to go through the hassle of creating multiple campaign templates in Omnisend for each service offered by Freshdesk. Now you can simply use one template for all the services offered by Freshdesk. The templates are already made for you so you don’t have to do anything at all. It is easy to manage. If you are using both platforms at once then you need not worry about managing multiple platforms anymore. Everything is done in one place now. All the information related to your contacts will be available in Omnisend so there is no need to worry about managing multiple platforms anymore.

Thus, it can be concluded that integration of Freshdesk and Omnisend has many advantages. If you are using these two platforms at once then there is no need to worry about anything else because everything is taken care of in one place now.

The process to integrate Freshdesk and Omnisend may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.