Freshdesk + monday.com Integrations
Appy Pie Connect allows you to automate multiple workflows between Freshdesk and monday.com
- No code
- No Credit Card
- Lightning Fast Setup
10 Million man hours saved
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
About monday.com
Monday.com legally Monday.com Ltd., is a Cloud-based platform that allows companies to create their own applications and work management software.
monday.com IntegrationsBest ways to Integrate Freshdesk + monday.com
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Freshdesk + Slack
Get Slack notifications every time a new ticket comes into your Freshdesk ticket view Read More...When this happens...
New Ticket
Then do this...
Send Channel Message
If you're looking for a way to get the most out of your Slack, try this Freshdesk - Slack integration. Once active, we will watch your ticket view inside your Freshdesk account for new tickets. When a new ticket is found, Appy Pie Connect will copy the ticket data and automatically post it on Slack. With our automation platform, you can set-up this Connect within minutes, all without writing even a single line of code.How this Freshdesk - Slack integration Works- A new ticket is created in Freshdesk
- Appy Pie Connect copies the ticket data and sends as a message to the selected Slack channel
What You Need- A Freshdesk account
- A Slack account
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When this happens...
New Ticket
Then do this...
Create Task
Set up this Asana – Freshdesk integration and we will help you add efficiency to your business. This Asana-Freshdesk integration, once active, will create a new task in Asana for every ticket you receive on Freshdesk. You don’t need coding or programming skills, just follow our simple instructions and set-up this integration in minutes.How It Works- A new ticket is created on Freshdesk
- Appy Pie Connect automatically creates a task for it in Asana
What You Need- A Freshdesk account
- An Asana account
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When this happens...
Update Ticket
Then do this...
Create Task
If you want to automatically transfer your Freshdesk tickets to Asana, this integration is perfect for you. After setting this integration up, Appy Pie Connect will automatically create a new Asana task for each ticket on Freshdesk that gets updated. This integration helps your team handle your support desk tickets more productively.How this this Freshdesk-Asana integration Works
- A ticket is updated on Freshdesk
- Appy Pie Connect automatically creates a new task in Asana
What You Need- A Freshdesk account
- An Asana account
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When this happens...
New Ticket
Then do this...
Create Card
Use this integration and turn your Freshdesk tickets into Trello cards. Set this integration up, and whenever a new ticket is updated on Freshdesk, Appy Pie Connect will automatically create a new Trello card, keeping both your teams aware and responsive to customer queries. This integration will surely improve your customer service quality.How this integration Works- A ticket is added in Freshdesk
- Appy Pie Connect automatically creates a new Trello card
What You Need- A Freshdesk account
- A Trello account
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When this happens...
Update Ticket
Then do this...
Create Issue
When a customer reaches out to your company with a question or a problem, they expect a timely response. Set up this Freshdesk - GitHub integration and a new issue will automatically be created in your GitHub for every new ticket you receive in Freshdesk. After setting this integration up, whenever a ticket is updated on Freshdesk, Appy Pie Connect will create a new issue in GitHub, making your customer service more efficient.How this Freshdesk - GitHub integration works- A ticket is updated on Freshdesk
- Appy Pie Connect automatically creates an issue in GitHub
What You Need- A Freshdesk account
- A GitHub account
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When this happens...
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Then do this...{{item.actionTitle}}
It's easy to connect Freshdesk + monday.com without coding knowledge. Start creating your own business flow.
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New Contact
Triggers when a new customer is created.
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New Ticket
Triggers when there is a new ticket is created in Freshdesk.
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Update Ticket
Triggers when a Ticket is updated.
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Column Value Changed in BoardTriggers when a column value change in a specified Column.
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New Board
Triggers when a new board is created.
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New Item in Board
Triggers when a new item is created in board.
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New Update in Board
Triggers when a new update is posted on a board.
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New User
Triggers when a new user is created.
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Specific Column Value Changed in Board
Triggers when a specific column value changes in board.
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Create Contact
Allows you to create a User/Customer in Freshdesk for your support domain.
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Create Ticket
Create a ticket in Freshdesk for your domain.
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Archive Board
Archives a board.
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Archive Item
Archive an item.
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Change Multiple Columns Value
Change multiple columns value of an item.
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Create Board
Creates a board.
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Create Column
Create a new column in board.
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Create Group
Create a new group in board.
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Create Item
Create a new item in board.
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Create Update
Create a new update.
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Delete Group
Delete a specific group from a board.
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Delete Item
Delete an item from the board.
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Upload File to Specific Column
Upload File to Specific Column
How Freshdesk & monday.com Integrations Work
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Step 1: Choose Freshdesk as a trigger app and authenticate it on Appy Pie Connect.
(30 seconds)
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Step 2: Select "Trigger" from the Triggers List.
(10 seconds)
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Step 3: Pick monday.com as an action app and authenticate.
(30 seconds)
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Step 4: Select a resulting action from the Action List.
(10 seconds)
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Step 5: Select the data you want to send from Freshdesk to monday.com.
(2 minutes)
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Your Connect is ready! It's time to start enjoying the benefits of workflow automation.
Integration of Freshdesk and monday.com
Freshdesk?
Freshdesk is a cloud-based customer support software for businesses. It provides 24/7 access to customer support through multiple channels like email, phone, live chat, social media, and web. Freshdesk was founded in 2010 by Girish Mathrubootham and Shan Krishnasamy, who met while they were working for Zoho Corporation. Freshdesk is headquartered in San Bruno, CA. The company has over 200 employees with offices in San Francisco, Chennai, Delhi, Munich, and Singapore. In June 2015, Freshdesk received a funding of $100 million from Tiger Global Management and Accel Partners making the total funds raised to $150 million. In January 2017, Freshdesk announced that they have acquired a startup called Gengo for an undisclosed amount. Gengo is a text translation platform used by Freshdesk to provide language translation for its customers.
monday.com?
monday.com is a web-based project management top that gives users a visual layout to manage how projects are being conducted. monday.com was founded in 2013 in Munich by Daniel Fahlke and Thomas Wplmann. In 2014 monday.com received a seed fund from VC firm Kite Ventures and in 2015 it received a series A funding from Insight Venture Partners and Singtel Innov8. monday.com is a free top but has premium features available for a fee. At the moment the company has offices in Munich and Shanghai and employs around 75 people.
Integration of Freshdesk and monday.com
Integration of Freshdesk and monday.com will allow both of the companies to get new ways of communication with their clients and there will be some benefits for this integration like it will help them to increase customer loyalty and also reduce the cost of customer support by giving 24/7 access to Freshdesk and monday.com.
Benefits of Integration of Freshdesk and monday.com
The benefits of integration of Freshdesk and monday.com can be:
The process to integrate Freshdesk and monday.com may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.
