Integrate Freshdesk with HubSpot

Appy Pie Connect allows you to automate multiple workflows between Freshdesk and HubSpot

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About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

About HubSpot

Marketing, sales, and service software that helps your business grow without compromise.

Want to explore Freshdesk + HubSpot quick connects for faster integration? Here’s our list of the best Freshdesk + HubSpot quick connects.

Explore quick connects

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Connect Freshdesk + HubSpot in easier way

It's easy to connect Freshdesk + HubSpot without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

  • New Company

    Triggers when a new company is available.

  • New Contact

    Triggers when a new contact is available.

  • New Deal

    Triggers when a new deal is available.

  • New Deal in Stage

    Triggers when a deal enters a specified deal.

  • Actions
  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

  • Add Contact to List

    Adds a contact to a specific static list. (Marketing Hub Starter plans and above)

  • Add File to Contact

    Adds a file to a specific contact.

  • Associate Deal

    Associates the deal with dealId with the contact.

  • Create Company

    Create a Company in HubSpot

  • Create Deal

    Create a Deal in HubSpot

  • Create Form Submission

    Creates a new Submission for a selected form.

  • Create Ticket

    Create a Ticket in HubSpot

  • Create/Update Contact

    Create or Update a contact in HubSpot

  • Update Company

    Update a Company in HubSpot"

  • Update Deal

    Update a Deal in HubSpot

How Freshdesk & HubSpot Integrations Work

  1. Step 1: Choose Freshdesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick HubSpot as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshdesk to HubSpot.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshdesk and HubSpot

In this article, we will discuss the benefits of integrating the Freshdesk and HubSpot. To know more about an integration of Freshdesk and HubSpot, one should have a basic understanding of both Freshdesk and HubSpot. Freshdesk is an online help desk software that allows you to join your support processes into one comprehensive system. It has been created by Girish Mathrubootham and Shan Krishnasamy in 2010 and was incorporated in 2012. It is used by small and mid-size businesses as well as large enterprises. HubSpot is a marketing automation platform that helps businesses to grow their business through social media, email marketing, landing pages, blogging, and search engine optimization. It is a cloud-based software that provides features such as website and blog creation, email marketing, lead generation, analytics, and social media marketing.

Now let’s come to the main part of our article—integration of HubSpot and Freshdesk. In today’s world of technpogy, it is very much possible to integrate Freshdesk with HubSpot. Integration of these two platforms means that your customer support team can be connected to your sales team through all the apps like Zendesk, Salesforce etc. The integration of these two platforms will enable the sales team to view how many tickets have been opened on a particular day or date. This will make it easier for the sales team to track the customer’s requirement and avoid any kind of customer-service failure. In addition to that, the sales team will also be able to view any review given by the customers directly from the ticket details. They can use this information to further improve their customer service standards.

The integration of these two platforms will also make it easier for you to compare the amount of time spent on each customer. You can be able to see how long each customer has been waiting for a response through the ticket. This will make it easier for you to manage your customer care team according to the needs and expectations of your customers. Integration of these two platforms will also benefit both your sales team and customer care team as they would be able to communicate with each other at any given point in time. This means that no matter whether the sales team has received a complaint from the customer or not, they can still communicate with the customer through email or chat. This will help you to respve any issue faced by your customers at an early stage and will also help you to gain a good reputation among your customers.

In conclusion, we can say that integration of Freshdesk with HubSpot has many advantages and it would be beneficial for both the parties invpved. However, there are some difficulties invpved in integrating these two platforms like maintaining consistency in data flow between them. Also, it is essential to ensure that you choose platforms that fit with each other’s requirements when integrating them together. You can also take help from professionals who have experience in integrating these platforms together. The process can be completed within a short period of time if proper assistance is provided by professional experts. With proper guidance from experts, the chances of being successful in this process are very high.

The process to integrate Freshdesk and Google Photos may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on January 25,2023 05:21 pm