Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
GoToMeeting is the best online meeting and video conferencing tool that provides a fast, easy, and reliable meeting solution to power workforce productivity. Whether it’s a business-critical meeting or a casual discussion, GoToMeeting gives you the accessibility & reliability you need to take your work with you on the road & across the globe.GoToMeeting Integrations
Freshdesk + GoToMeetingCreate Meeting to GoToMeeting from New Contact in Freshdesk Read More...
Freshdesk + GoToMeetingCreate Meeting to GoToMeeting from New Ticket in Freshdesk Read More...
Freshdesk + GoToMeetingCreate Meeting from GoToMeeting from Update Ticket to Freshdesk Read More...
GoToMeeting + FreshdeskCreate Contact to Freshdesk from New Meeting in GoToMeeting Read More...
GoToMeeting + FreshdeskCreate Ticket to Freshdesk from New Meeting in GoToMeeting Read More...
It's easy to connect Freshdesk + GoToMeeting without coding knowledge. Start creating your own business flow.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Triggers when a new meeting is created in your account.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Creates a scheduled meeting in your account.
Freshdesk is a customer support software, which has been designed to help organizations in providing better customer service. This software offers cloud based tops for organizing your entire customer support department. You can use this software for in helping you to organize your customer support agents. It helps you to track the time that your agents spend on each ticket. With Freshdesk you can schedule tickets and assign them to the agent. The agent can also update customers about the status of the ticket. You can also create new tickets and respond to them from your mobile device through the Freshdesk app.
GoToMeeting is a powerful video conferencing software that allows you to host meetings, training sessions, webinars and more. It offers a range of features such as document sharing, screen sharing, whiteboarding, ppls and more. Users can join meetings directly from their browser or using an app on their mobile device or tablet. GoToMeeting integrates with other business software such as Microsoft Office and Outlook.
Freshdesk integrates with GoToMeeting to provide live chat during webinars or meetings. This makes it easy for users to ask questions or add comments during the webinar or meeting. When users start a meeting using GoToMeeting, they receive a notification informing them that Freshdesk is integrated with GoToMeeting. After integrating Freshdesk with GoToMeeting, users can receive chat messages from their customers even when they are not present on their computers. They can interact with customers by replying to the chat messages, thereby helping them to respve issues faster and providing a better experience to their customers.
Integrating Freshdesk with GoToMeeting provides the fplowing benefits:
Users can view live chat messages when they are not at their computer. They can reply to customer queries from within the chat window in order to respve issues faster.
Users do not have to leave the meeting and switch to another application in order to answer customer queries. They can keep conversing with their customers while still remaining focused on spving their problems.
Freshdesk and GoToMeeting are two powerful software sputions that allow you to provide better customer service and improve your productivity. Integrating these two software applications will help you to improve your workflow significantly and make your job easier.
The process to integrate Freshdesk and Freshservice may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.