Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
Google Contacts, the address book built into Gmail, lets you easily keep everyone's details in one place. It helps you sync your contacts and keep them up-to-date across all your devices so you always have access to the right information.
Google Contacts IntegrationsFreshdesk + Google Contacts
Create or Update Contacts to Google Contacts from New Contact in Freshdesk Read More...Freshdesk + Google Contacts
Add Contact to Group in Google Contacts when New Contact is created in Freshdesk Read More...Freshdesk + Google Contacts
Create or Update Contacts to Google Contacts from New Ticket in Freshdesk Read More...Freshdesk + Google Contacts
Add Contact to Group in Google Contacts when New Ticket is created in Freshdesk Read More...Freshdesk + Google Contacts
Create or Update Contacts from Google Contacts from Update Ticket to Freshdesk Read More...It's easy to connect Freshdesk + Google Contacts without coding knowledge. Start creating your own business flow.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Triggers whenever a group is created.
Triggers when a contact is created or updated.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Adds an existing contact to a group.
Creates a new contact.
(30 seconds)
(10 seconds)
(30 seconds)
(10 seconds)
(2 minutes)
I came across Freshdesk and Google Contacts integration few weeks back. I was really impressed by the technical knowledge of the developers who made it possible to integrate Freshdesk and Google Contacts. Hence, I decided to write an article about Freshdesk and Google Contacts integration.
Freshdesk is a customer support software used for handling customer queries. It helps in spving customer queries quickly and efficiently. It focuses on improving customer satisfaction by encouraging rapid response to customers. It provides real-time customer support through a single system. It enables businesses to deliver high quality support with the ability to monitor conversations, create tickets, and search previous conversations with customers. Freshdesk offers great features like email tracking, knowledge base support, in-app live chat, customer dashboard, etc.
Google Contacts is a free contact manager application developed by Google. It is available as a part of the Google Apps suite of cloud computing services for business, education, government and consumers. The application allows users to store contacts for use on any computer or device with Internet access using Gmail or Google+. A user’s Gmail contacts are automatically synchronized with their Google Contacts, and a user’s phone contacts can be added by exporting them from a supported mobile device or desktop email client. Users can also create groups to organize contacts into different categories (such as “Family” or “Work”), import contacts from other applications using a CSV file upload, or manually add contacts via the “+” icon next to the search bar. Users can share contacts directly with other people via email, SMS or Gmail chat, as well as link contacts to other services such as Google Calendar. Users can also add a picture to each contact and print labels or business cards containing all of their contacts’ information. Users can import their contacts from a wide variety of email providers, including Microsoft Outlook, Yahoo! Mail, Hotmail, Apple Mail, AOL Mail, Windows Live Mail, Gmail, Zimbra, Thunderbird (including Lightning), Novell GroupWise and others via either vCards or CSV files.[1]
Integration of Freshdesk and Google Contacts enables you to transfer your contacts from Freshdesk to your Gmail account. It makes it easy for you to manage your contacts on the go. You can access your contacts anytime no matter where you are. You can easily share your contacts with your friends and family members and vice versa.
In conclusion, I would say that integration of Freshdesk and Google Contacts is really very impressive. It has some great benefits which I have discussed in this article. If you want to connect your freshdesk account with your Gmail account then you should try out this feature. It will help you lot in managing your contacts easily and in a better way.
The process to integrate Freshdesk and GoToMeeting may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.