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Freshdesk + Google Calendar Integrations

Appy Pie Connect allows you to automate multiple workflows between Freshdesk and Google Calendar

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

About Google Calendar

Google Calendar is the time management and scheduling tool created by Google. It allows you to make appointments, organize your daily tasks, and more.

Google Calendar Integrations
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Best ways to Integrate Freshdesk + Google Calendar

  • Freshdesk Google Calendar

    Freshdesk + Google Calendar

    Create Detailed Event to Google Calendar from New Contact in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk New Contact
     
    Then do this...
    Google Calendar Create Detailed Event
  • Freshdesk Google Calendar

    Freshdesk + Google Calendar

    Quick Add Event in Google Calendar when New Contact is created in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk New Contact
     
    Then do this...
    Google Calendar Quick Add Event
  • Freshdesk Google Calendar

    Freshdesk + Google Calendar

    Update Event in Google Calendar when New Contact is created in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk New Contact
     
    Then do this...
    Google Calendar Update Event
  • Freshdesk Google Calendar

    Freshdesk + Google Calendar

    Create Detailed Event to Google Calendar from New Ticket in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk New Ticket
     
    Then do this...
    Google Calendar Create Detailed Event
  • Freshdesk Google Calendar

    Freshdesk + Google Calendar

    Quick Add Event in Google Calendar when New Ticket is created in Freshdesk Read More...
    Close
    When this happens...
    Freshdesk New Ticket
     
    Then do this...
    Google Calendar Quick Add Event
  • Freshdesk {{item.actionAppName}}

    Freshdesk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Freshdesk + Google Calendar in easier way

It's easy to connect Freshdesk + Google Calendar without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Event Start

    Triggers a specified time before an event starts.

  • New Event

    Triggers when an event is created.

  • New Event Matching Search

    Triggers every time an event matching a search is created.

    Actions
  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

  • Create Detailed Event

    Add a new event on Google Calendar, defining each field.

  • Quick Add Event

    Create an event from incoming text sections. Google screens the text content for date, time, and description details.

  • Update Event

    Update an event. Updates only the fields that are filled.

How Freshdesk & Google Calendar Integrations Work

  1. Step 1: Choose Freshdesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Google Calendar as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshdesk to Google Calendar.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshdesk and Google Calendar

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Let’s start with an introduction about Freshdesk:

Freshdesk is a customer service software that is used to manage support tickets for companies, organizations and individuals. It was founded in 2011 as part of a Y-Combinator incubator program. It comes with features like ticket management, real-time communication, mobile apps, self-service features, analytics dashboard and more.

Google Calendar is an online calendar application by Google. It is using for scheduling events and appointments. It also has additional features like Google maps integration, Google hangouts integration and more other features. It is available as a website and apps for Android and iOS phones.

Integration of Freshdesk and Google Calendar:

Integration of Freshdesk and Google Calendar is very simple. To integrate Freshdesk with Google Calendar you need to do the fplowing steps:

Step 1. Log into your Google Calendar account on your browser or mobile app.

Step 2. Click on the Settings option on the top right corner of the page. A drop down menu will appear showing various settings options like ‘General’, ‘Sharing’, ‘Mobile’ etc. Click on the ‘Add another calendar option’ which will show all the calendars which are already added in your account. You need to click on the ‘Add calendar’ button on the bottom right corner of the page. Now you need to search for “Freshdesk” in the search box provided at the top of the page and click on the add button next to it.

Step 3. Now you need to login to your Freshdesk account using your credentials. On successful login, you need to select all the time zones where you want to see tickets created in Freshdesk. After saving your changes, you can see the calendar now shows all the activities from Freshdesk.

Benefits of Integration of Freshdesk and Google Calendar:

It makes it easy for users to schedule meetings with clients while viewing their support tickets. The users can see new tickets from Freshdesk in their calendars and they will get notified when there is a new email in their inboxes about a new ticket. They can view all the new tickets from a particular client in one place without having to log into different tops every time they want to know about something related to a client.

In this article, we learned how to integrate Freshdesk with Google Calendar so that we can see all our support tickets in our calendars and get notifications when there is a new activity about them.

The process to integrate Freshdesk and GitHub may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.