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  2. Freshdesk
  3. Integrations
  4. Freshservice

Freshdesk + Freshservice Integrations

Appy Pie Connect allows you to automate multiple workflows between Freshdesk and Freshservice

  • No code
  • No Credit Card
  • Lightning Fast Setup
Freshdesk Integrations
About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

Freshservice Integrations
Freshservice Alternatives

Looking for the Freshservice Alternatives? Here is the list of top Freshservice Alternatives

  • Zendesk Zendesk
  • Zoho Desk Zoho Desk

Best ways to Integrate Freshdesk + Freshservice

  • Freshdesk Freshdesk

    Freshservice + Freshdesk

    Create Contact to Freshdesk from New User in Freshservice Read More...
    Close
    When this happens...
    Freshdesk New User
     
    Then do this...
    Freshdesk Create Contact
  • Freshdesk Freshdesk

    Freshservice + Freshdesk

    Create Ticket to Freshdesk from New User in Freshservice Read More...
    Close
    When this happens...
    Freshdesk New User
     
    Then do this...
    Freshdesk Create Ticket
  • Freshdesk Freshdesk

    Freshservice + Freshdesk

    Create Contact to Freshdesk from New Ticket in Freshservice Read More...
    Close
    When this happens...
    Freshdesk New Ticket
     
    Then do this...
    Freshdesk Create Contact
  • Freshdesk Freshdesk

    Freshservice + Freshdesk

    Create Ticket to Freshdesk from New Ticket in Freshservice Read More...
    Close
    When this happens...
    Freshdesk New Ticket
     
    Then do this...
    Freshdesk Create Ticket
  • Freshdesk Freshdesk

    Freshservice + Freshdesk

    Create Contact from Freshdesk from Update Ticket to Freshservice Read More...
    Close
    When this happens...
    Freshdesk Update Ticket
     
    Then do this...
    Freshdesk Create Contact
  • Freshdesk {{item.actionAppName}}

    Freshdesk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Freshdesk + Freshservice in easier way

It's easy to connect Freshdesk + Freshservice without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

    Actions
  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

Show All

How Freshdesk & Freshservice Integrations Work

  1. Step 1: Choose Freshdesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshservice as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshdesk to Freshservice.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshdesk and Freshservice

Freshdesk is an integrated cloud-based customer support software and Freshservice is a SaaS app that helps companies to manage their customer service demands as well as provide them with insights over their clients. Both have been designed keeping in mind the needs of online businesses, who need a better way to connect with their customers through technpogy.

When both Freshdesk and Freshservice are integrated, it allows an organization to respond to the needs of their customers faster and manage their customer service demands at scale.

"At Freshworks, we believe that customer happiness is the key to success. Our aim is to make sure that our customers always get the best from our products by making them easy to use and available," said Girish Mathrubootham, Co-founder & CEO, Freshworks. "Integrating Freshdesk and Freshservice provides customers with one platform to reduce their workload by automating repetitive tasks and enable business growth."

Freshdesk is a favorite among small, mid-sized and large enterprises because it is the only complete set of tops needed for customer support. Freshservice combines advanced Natural Language Processing (NLP. with systems like Salesforce and Zendesk to provide a 360-degree view into customer interactions across channels and teams. This will allow organizations to have a better understanding of their customers' needs and expectations.

Freshdesk and Freshservice integrate seamlessly, allowing organizations to connect with their customers in new ways while also boosting their productivity.

The process to integrate Freshdesk and Freshservice may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Suggested Integrations